Ferman Chevrolet - Tampa - Service Center

Stuck with questions My car was serviced for a reason given by a diagnostic scan. I was not explained anything about this issue or how it affects my car. Nobody took the t My car was serviced for a reason given by a diagnostic scan. I was not explained anything about this issue or how it affects my car. Nobody took the time to talk to me or ask if I had questions, maybe because I'm just supposed to be a nieve female. When I went to pick it up and pay I was rushed and didn't get to ask questions before my service tech was already gone back out the door to the next customer. I wasn't satisfied with the service as I still don't know if that was the true or only issue with my car. I can't even tell you if it's fixed. It still drives the same. More

Headlight and oil change Three hours is too long for this service, especially when you make a reservation. I specifically mentioned the running late and when the car pulled o Three hours is too long for this service, especially when you make a reservation. I specifically mentioned the running late and when the car pulled out for me to pick it up, the running light was still not working. My service here has always taking longer than normal . More

Tire service Great customer service by Jimmy he knew me as soon as I pulled up to the service station. He is a great value to your team Great customer service by Jimmy he knew me as soon as I pulled up to the service station. He is a great value to your team More

Great service Fast, friendly, efficient service. I was kept informed every step of the way at least daily and sometimes twice a day updated. All staff knowledgable Fast, friendly, efficient service. I was kept informed every step of the way at least daily and sometimes twice a day updated. All staff knowledgable and seemed to be “in the loop” if having to speak with another person other than assigned person to case. More

Awesome service! The issue with my car was fixed quickly and explained to me so that I knew exactly what was going on. I will definitely be back for regular maintenan The issue with my car was fixed quickly and explained to me so that I knew exactly what was going on. I will definitely be back for regular maintenance and any future issues. More

Exceptional Service Chevrolet collision center provided me with exceptional service despite the poor service I received from my insurance Carrier. Their office kept me Chevrolet collision center provided me with exceptional service despite the poor service I received from my insurance Carrier. Their office kept me informed on the progress of my vehicle. And I will highly recommend them for service. More

Customer Service I had great customer service and the repair was done fast! I was surprised to receive the call in a few days from when my car was brought to the Mazd I had great customer service and the repair was done fast! I was surprised to receive the call in a few days from when my car was brought to the Mazda repair/collision department More

Great experience, I felt very comfortable bring car there. Car done in a reasonable amount of time. People friendly, courteous and helpful. Person helping with car explained everything being done and asked i Car done in a reasonable amount of time. People friendly, courteous and helpful. Person helping with car explained everything being done and asked if there were any problems. More

Oil and filter change Gary was very pleasant and a gentleman. Answered all my questions. Went over my next Sevices for 30,000 miles. And call him before so we can go over w Gary was very pleasant and a gentleman. Answered all my questions. Went over my next Sevices for 30,000 miles. And call him before so we can go over what should be serviced. More

Waited 4 hours before my Ferman 2013 vehicle was seen for diagnosis only of a faulty oxygen sesnsor after my appointment time. After an hour of waiting I asked for before my Ferman 2013 vehicle was seen for diagnosis only of a faulty oxygen sesnsor after my appointment time. After an hour of waiting I asked for a loaner vehicle and was told they are only for new car purchasers. I left at 5:30 from a 2:15 appt. Parts were ordered and the repair was completed 2 days later. I was given a loaner this time while the repair was made. More