Ferman Chevrolet - Tampa - Service Center

always satisfied every time we visit your service advisors are always courteous, polite and goes above and beyond trying to accomedate you while servicing your vehicle at ferman the staff your service advisors are always courteous, polite and goes above and beyond trying to accomedate you while servicing your vehicle at ferman the staff makes you feel like family More

3 hours for oil change and tire rotation Appointment was at 1:45. Vehicle was not taken into service bay until 4pm. Another 30 minutes wait time. Totally uncalled for. I would have expected a Appointment was at 1:45. Vehicle was not taken into service bay until 4pm. Another 30 minutes wait time. Totally uncalled for. I would have expected a long wait had I NOT had an appointment. However, I gotten online to make appointment so I could avoid this More

Couldn’t be happier Getting rear-ended is never something you want to happen. However, the customer service and quality repairs that were completed at Ferman’s made the e Getting rear-ended is never something you want to happen. However, the customer service and quality repairs that were completed at Ferman’s made the experience so much better. The employees were friendly and incredibly helpful. Beyond that, my vehicle was repaired in less than two weeks, and it looks good as new! More

So sorry This dealership made it absolutely impossible to complete a menial task causing us to have to drive to Furman Chevrolet in Tarpon Springs for them to This dealership made it absolutely impossible to complete a menial task causing us to have to drive to Furman Chevrolet in Tarpon Springs for them to complete what this dealership couldn’t and less than 30 minutes! More

Oil change service I gave a 3 rating for 3 reasons. I was there for a simple oil change, quoted an hour. My car didn’t go on the lift until the 1 hour mark... I had jus I gave a 3 rating for 3 reasons. I was there for a simple oil change, quoted an hour. My car didn’t go on the lift until the 1 hour mark... I had just gotten it washed and waxed, the technicians left handprints all over the front edge of the hood and driver’s door. This may seem picky but I expect a little more attention to detail...which leads to the 3rd reason. When the service was all said and done I was told it took longer because the wrong oil was put in by mistake so they had to drain it and replace it with Mobile 1, which is what I was asked at the beginning if that’s what I wanted. All in all, little disappointed this time around. Note- Did not get any names from the service Dept, I have to select atleast one to submit the review. More

Service Great people great employees fast and friendly service completely satisfied. Purchase my 2014 Malibu and then came in and trade it in in December for Great people great employees fast and friendly service completely satisfied. Purchase my 2014 Malibu and then came in and trade it in in December for my 2018 Chevy Equinox Nate has been very helpful More

Service Peter Sudak very very. Was helpful and return car when promise. You need more employees like him. He makes you it easy to come back for service Peter Sudak very very. Was helpful and return car when promise. You need more employees like him. He makes you it easy to come back for service More

Long wait Waited over 2 and a half hours for a patch on my tire. Had minimal updates throughout my visit. Thankfully there was free coffee and a comfortable wai Waited over 2 and a half hours for a patch on my tire. Had minimal updates throughout my visit. Thankfully there was free coffee and a comfortable waiting room. More

Service and everyone were excellent like always I was taken in for service the following day which was helpful for me . As soon as I arrived my truck was taken and everything I needed done was done, I was taken in for service the following day which was helpful for me . As soon as I arrived my truck was taken and everything I needed done was done, great team More

Excellent! My service manager Manny was outstanding! Manny was thorough, courteous, and he kept me informed on the necessary, time and cost. He was very helpful My service manager Manny was outstanding! Manny was thorough, courteous, and he kept me informed on the necessary, time and cost. He was very helpful in scheduling my follow up work to be completed. More