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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.6
677 Reviews

677 Reviews of Ferman Chevrolet - Tampa - Service Center

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June 06, 2018

So sorry This dealership made it absolutely impossible to complete a menial task causing us to have to drive to Furman Chevrolet in Tarpon Springs for them to More

by littledebbiegli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Johnson, Howard Nardin
Jun 07, 2018 -

Ferman Chevrolet - Tampa responded

Hi, my name is Tommy Farruggio. I am the Guest Experience Manager for Ferman Chevrolet of Tampa. I appreciate the opportunity to speak with you and resolve any issues you may have at the dealership. If I can be of any further assistance, please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 05, 2018

Oil change service I gave a 3 rating for 3 reasons. I was there for a simple oil change, quoted an hour. My car didn’t go on the lift until the 1 hour mark... I had jus More

by clemons19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 06, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the your rating. I do apologize for the issues you had in our service department. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256 P.S. Gary Vogt was not your service advisor. Your service advisor was Howard Nardin. I would appreciate if you can change the advisor on your review.

June 05, 2018

Service Great people great employees fast and friendly service completely satisfied. Purchase my 2014 Malibu and then came in and trade it in in December for More

by juanitaf12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Auvil
Jun 06, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the good rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 04, 2018

Service Peter Sudak very very. Was helpful and return car when promise. You need more employees like him. He makes you it easy to come back for service More

by tnrogowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Sudak
Jun 05, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 04, 2018

Long wait Waited over 2 and a half hours for a patch on my tire. Had minimal updates throughout my visit. Thankfully there was free coffee and a comfortable wai More

by James1991
Recommend Dealer
No
Employees Worked With
Jimmy Johnson
Jun 05, 2018 -

Ferman Chevrolet - Tampa responded

Hi, my name is Tommy Farruggio. I am the Guest Experience Manager for Ferman Chevrolet of Tampa. I appreciate the opportunity to speak with you and resolve any issues you may have at the dealership. If I can be of any further assistance, please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 04, 2018

Service and everyone were excellent like always I was taken in for service the following day which was helpful for me . As soon as I arrived my truck was taken and everything I needed done was done, More

by tony4749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy and Brian in service
Jun 05, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 04, 2018

Excellent! My service manager Manny was outstanding! Manny was thorough, courteous, and he kept me informed on the necessary, time and cost. He was very helpful More

by JIM WAURISHUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Jun 05, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 04, 2018

Slow service code returned Took vehicle in for P0446 diagnostic trouble code, $1000 bucks and same code returned two days later. Not sure if I want to spend 6+ hours in a waiti More

by wjctampa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't Remember
Jun 05, 2018 -

Ferman Chevrolet - Tampa responded

Hi, my name is Tommy Farruggio. I am the Guest Experience Manager for Ferman Chevrolet of Tampa. I appreciate the opportunity to speak with you and resolve any issues you may have at the dealership. If I can be of any further assistance, please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 02, 2018

Didn’t find the issue with my truck. I brought my 2002 Blazer in for diagnosis. The RPMs are jumping and it was act as if it had cruise control, which it does not. They had it for 2days a More

by AQUALIFE05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emmanuel- Manny in service department
Jun 05, 2018 -

Ferman Chevrolet - Tampa responded

Hi, my name is Tommy Farruggio. I am the Guest Experience Manager for Ferman Chevrolet of Tampa. I appreciate the opportunity to speak with you and resolve any issues you may have at the dealership. If I can be of any further assistance, please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 01, 2018

Horrible Experience! I’ll never be back! I went in for an oil change and had my firearm was stolen out of my glovebox! NOBODY should have been in my glovebox for an oil change! Apprently you More

by garrettbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobody worth mentioning
Jun 01, 2018 -

Ferman Chevrolet - Tampa responded

Hi, my name is Tommy Farruggio. I am the Guest Experience Manager for Ferman Chevrolet of Tampa. I appreciate the opportunity to speak with you and resolve any issues you may have at the dealership. If I can be of any further assistance, please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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