Ferman Chevrolet - Tampa - Service Center

The company must provide customer service traning to all of If you can be honest this place is very far from the good predicate about customer service. Almost all employees who exist both in the office and the If you can be honest this place is very far from the good predicate about customer service. Almost all employees who exist both in the office and the field is very unconcern with customer satisfaction. They seem indifferent and do not want to give the best to the customer. not friendly, I have to be forced to come to this place for my car service because I've already bought a car in this place, to get free service facility and change the oil More

Oil change Nice facility, good price. Was able to connect to internet and enjoy a cup of coffee while working in one of their cubicles while waiting for my car. Nice facility, good price. Was able to connect to internet and enjoy a cup of coffee while working in one of their cubicles while waiting for my car. More

Oil Change Last Minute Shirley was so pleasant and understanding on my last minute request. She was able to word me in the next morning. Gary was outstanding and kept me Shirley was so pleasant and understanding on my last minute request. She was able to word me in the next morning. Gary was outstanding and kept me in the loop through text up to the minute when my truck was coming out of the bay. Awesome experience every time. Thank you! More

Last minute service I needed a front end alignment and oil change before a trip and Ferman Chevrolet was able to get me in the next day and had the car ready to go by no I needed a front end alignment and oil change before a trip and Ferman Chevrolet was able to get me in the next day and had the car ready to go by noon. They also researched an engine code and was able to reset it while telling me to keep an eye on it for possible sensor replacement down the road. Manny did a great job keeping me posted and even sent over a shuttle drive to get me back to the shop for pick up. More

Routine service Service is always excellent at Ferman. I prefer to come here for routine maintenance because I can continue to work in a quiet space using the free wi Service is always excellent at Ferman. I prefer to come here for routine maintenance because I can continue to work in a quiet space using the free wifi while they work on our vehicle. Customer service is above and beyond. More

Routine service. Great job by all including technician skill and efficiency. Service writer friendly and professional. Cashier friendly and professional. Sales team ca Great job by all including technician skill and efficiency. Service writer friendly and professional. Cashier friendly and professional. Sales team came and talked to me, too. Very polite and informative. More

Vehicle maintenance I have used this location purely out of convenience in the past but I am strongly considering going back to Regal despite the drive time. The cashiers I have used this location purely out of convenience in the past but I am strongly considering going back to Regal despite the drive time. The cashiers aren't so friendly and my interactions with them have always been stale and uninviting. When dropping off it's easily a 10min wait. I have had to wait 15-20 on many occasions. I am a patient person so typically this doesn't bother me. What bothers me is that when I'm dropping off The Advisors are nice, they great you, and make you sign and go on about their day but when you come to collect your vehicle they are usually busy with someone else so there is no recap or recommendations based on multi inspection. I'm not even sure the mechanic checks anything because I have only received paperwork showing specs once in the year plus I have gone to this location. Pricing is expensive but most consumers go to the dealer for piece of mind and quality of service...after repeated visits I can't say the service has gotten any better. More

Hyundai Genesis bumper repair. Jorge Matos was my Rep @ Ferman collision and he was pleasant, professional, responsive and helpful every step of the way. Very positive experience. Jorge Matos was my Rep @ Ferman collision and he was pleasant, professional, responsive and helpful every step of the way. Very positive experience. Thank you. More

Very professional service. Very professional service, from the Geico, Enterprise rental and of course, Ferman collision representatives, all there for one purpose, get your vehi Very professional service, from the Geico, Enterprise rental and of course, Ferman collision representatives, all there for one purpose, get your vehicle repaired and most importantly, insure your happy from start to finish. They offer a lifetime warranty on the repair, walk you through your paperwork and they clean your vehicle before giving it back. Really, what more could you ask for. Your vehicle put back to the way it was, returned cleaner than you brought it and all done in a professional manner. Very happy with the entire process. Thank you. More

Can always count on Ferman I have been back and forth in between Savannah,GA and Tampa,FL for school and when I couldn't come to Florida I visit other chevy dealerships in Savan I have been back and forth in between Savannah,GA and Tampa,FL for school and when I couldn't come to Florida I visit other chevy dealerships in Savannah when I need service but no service was better than Ferman. Friendly people, always let me know what additional services I need to keep my car running well for long drives which is most important and lastly, best coffee! More