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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.6
677 Reviews

677 Reviews of Ferman Chevrolet - Tampa - Service Center

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June 14, 2018

Good job! The service on my car took a little longer than I expected- but it was done very well and for a good price. Overall, I’m very happy with my service an More

by Katgen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick
Jun 15, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the good rating. Very happy to hear that everything went well for you working with Merrick in service. I apologize for the longer than excepted wait time. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 14, 2018

Started off a little shaky but finished strong My experience Started off a little shaky, but finished strong. Everything was fixed and i was given a loner vehicle so i could continue to work. Nice More

by DJSHIZM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Jun 15, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the good rating. Very happy to hear that everything went well for you working with Manny in service. If I can be of any future assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 14, 2018

GEICO Vehicle Inspection Was expeditiously taken care of by Katie in the Collision Center. I do not see anywhere on this survey about the collision center in which this is for More

by Jim-Dover, FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
Jun 15, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Very happy to hear that everything went great working with Katie in our Collision Center. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 14, 2018

1st service Service rep was awesome. He answered all of my questions and gave me a peace at mind. He also reminded me the GMcover my first to service appointments More

by Ajjones16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Short Spanish guy
Jun 15, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Very happy to hear that everything went great working with Manny in Service Department. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 14, 2018

in quick and fixed fast of day, they were finishing up. My car couldn't be worked on until the next day. Merrick got me into a Ferman car to use to get home and to work More

by DOPPER1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick
Jun 15, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Very happy to hear that everything went great working with Merrick in service. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 13, 2018

Great service department. Had a appointment and was taking in right away. The service time was done as promised and my service adviser Brian woolery was a pleasure to work with More

by TIMNGO7628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woolery
Jun 15, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. That’s great to hear that everything went good working with Brian in our service department. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 12, 2018

Overpriced and Incomplete This was my second visit for a check engine light and have spent over $1700. After the repair, now unable to fill has tank with more than $8. Dollars More

by wjctampa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Merrick
Jun 12, 2018 -

Ferman Chevrolet - Tampa responded

Hi, my name is Tommy Farruggio. I am the Guest Experience Manager for Ferman Chevrolet of Tampa. I appreciate the opportunity to speak with you and resolve any issues you may have at the dealership. If I can be of any further assistance, please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 11, 2018

The company must provide customer service traning to all of If you can be honest this place is very far from the good predicate about customer service. Almost all employees who exist both in the office and the More

by yoyowalandouw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tommy Farruggio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Vogt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Day, Brendan Rhea, Howard Nardin
Jun 12, 2018 -

Ferman Chevrolet - Tampa responded

Hi, my name is Tommy Farruggio. I am the Guest Experience Manager for Ferman Chevrolet of Tampa. I appreciate the opportunity to speak with you and resolve any issues you may have at the dealership. If I can be of any further assistance, please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 11, 2018

Oil change Nice facility, good price. Was able to connect to internet and enjoy a cup of coffee while working in one of their cubicles while waiting for my car. More

by dereksanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jun 12, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 11, 2018

Oil Change Last Minute Shirley was so pleasant and understanding on my last minute request. She was able to word me in the next morning. Gary was outstanding and kept me More

by christopher_swantek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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