Ferman Chevrolet - Tampa - Service Center

Merrick helped me and he was very nice he kept me updated o. On what was going on with my vehicle I wish all service people were like him because some care and others take there time and if shows that they don't On what was going on with my vehicle I wish all service people were like him because some care and others take there time and if shows that they don't really like there job but not him keep up the good work More

Created Problems I didn’t have before So prior to coming for a standard oil change, my SVC tire monitor worked fine. Never messed up. My front tires were older but I just replaced the brak So prior to coming for a standard oil change, my SVC tire monitor worked fine. Never messed up. My front tires were older but I just replaced the brakes. The back tires were newer. I mentioned this information & that I planned on putting my back tires in the front & front to back prior to the oil change (in hopes that they would not upsell me on anything-which happens a lot as a younger female at a car dealership). During the oil change the guy comes in & gives me a list of stuff that needs done-recalls, etc. He mentions that the front right tire monitor is not reading-which was weird because it was prior to visiting. I leave the store. When I get home I noticed they switched my back tires to my front for me-which at the time I appreciated. Next morning/next time I start my car-none of my tire monitors are reading, the SVC tire monitor light comes on. He says bring it by when I get back into town but when I ask the day I get back if I can bring it by I get no reply. Left an honest review on google, the manager replies & tells me to email them. I do & still haven’t received a reply in over 2 weeks. On the interstate it feels as though my steering wheel now wobbles at speeds above 60 mph. Before this oil change my car was fine. While the one star is for the problems I now have with my car, the man who helped me Merrick was very nice & I don’t have any problems with him. I can’t check his name below because I don’t see it. More

My experience I was there to have my oil changed. The service was good but the time that I waited to have it done was way too long. My husband took my car there onc I was there to have my oil changed. The service was good but the time that I waited to have it done was way too long. My husband took my car there once before to have the oil changed. He and my son waited 5 hours! I waited 2 1/2 hours! That is just too long. More

Good job! The service on my car took a little longer than I expected- but it was done very well and for a good price. Overall, I’m very happy with my service an The service on my car took a little longer than I expected- but it was done very well and for a good price. Overall, I’m very happy with my service and would definitely recommend and would come back. More

Started off a little shaky but finished strong My experience Started off a little shaky, but finished strong. Everything was fixed and i was given a loner vehicle so i could continue to work. Nice My experience Started off a little shaky, but finished strong. Everything was fixed and i was given a loner vehicle so i could continue to work. Nice More

GEICO Vehicle Inspection Was expeditiously taken care of by Katie in the Collision Center. I do not see anywhere on this survey about the collision center in which this is for Was expeditiously taken care of by Katie in the Collision Center. I do not see anywhere on this survey about the collision center in which this is for. More

1st service Service rep was awesome. He answered all of my questions and gave me a peace at mind. He also reminded me the GMcover my first to service appointments Service rep was awesome. He answered all of my questions and gave me a peace at mind. He also reminded me the GMcover my first to service appointments More

in quick and fixed fast of day, they were finishing up. My car couldn't be worked on until the next day. Merrick got me into a Ferman car to use to get home and to work of day, they were finishing up. My car couldn't be worked on until the next day. Merrick got me into a Ferman car to use to get home and to work the next day. A very nice car I might add. The same day,I got a text that they had gotten the car fixed, to come in the next day when I was done at work. When I got there the car was ready, Merrick took the company car and brought mine out. I signed the papers and was on my way. Very pleased with the treatment, speed of service and time factor. Car was still under warranty and was taken care of promptly. More

Great service department. Had a appointment and was taking in right away. The service time was done as promised and my service adviser Brian woolery was a pleasure to work with Had a appointment and was taking in right away. The service time was done as promised and my service adviser Brian woolery was a pleasure to work with. . More

Overpriced and Incomplete This was my second visit for a check engine light and have spent over $1700. After the repair, now unable to fill has tank with more than $8. Dollars This was my second visit for a check engine light and have spent over $1700. After the repair, now unable to fill has tank with more than $8. Dollars in gas without the pump clicking off and the check engine light is back on again with the same code they were suppose to fix. Headed back again... Very disappointed in the service. More