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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.5
680 Reviews

680 Reviews of Ferman Chevrolet - Tampa - Service Center

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June 16, 2018

Not good overall not good at all not very good at communication not very good at listening to customer when discussing issues with vehicle not very good at doi More

by SCAPRIATI
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy Johnson
Jun 18, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize that you did not have a good experience in service. Please contact me so I can assist you with your needs. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-925

June 16, 2018

Service personnel was friendly and helpful and kept me informed of what was needed to be done on my vehicle and possibly would be needed on the next visit. More

by jab12446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rabeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny, Ernie Taylor
Jun 18, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. That’s great to hear that everything worked out well for you. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 15, 2018

Great Service Technican kept me posted on progress, got me a ride home and offered to pick me up at my home if I had no way on getting to Ferman. John More

by JTRUFFA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny
Jun 15, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. That’s great to hear that everything well working with Manny in service department. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 15, 2018

Gary Vogt is great Gary has taken excellent care of us for many years, I wouldn’t think of going to anyone else. Gary represents the Ferman name well David Ware More

by DRWARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Taylor
Jun 18, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. That’s great to hear that everything worked out well for you. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 15, 2018

Service Great service. Manny Robles keep me informed. Everything went great. No issues. They had my car done in a timely manner. Great drop ferman service More

by BRABEAU0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Farruggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny robles
Jun 18, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 15, 2018

Critique Appt time kept. Xceptional!!! Employees very good, friendly. Atmosphere pleasant, appreciate access to beverages and staff. Appreciate the courte More

by becklea9
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeyad "Z" Altuama, Tim Day
Jun 18, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 15, 2018

Tire issue Very prompt service. Technician communicated well. Car was ready in less time than I had anticipated. I had a great experience. Great Friendly service More

by TABATHINAZX3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jun 18, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. That’s great to hear that everything worked out well for you and working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 15, 2018

Great service Efficient and easy to deal with when our vehicle was in an accident . Quick and exceptional work on our vehicle. I would definitely use them again an More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 18, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 15, 2018

Great service employee Brian woolery at the service department is awesome. Always looks out for the customer and always has a great attitude. I always request Brian because More

by AARONKING92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian woolery
Jun 18, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Very happy to hear that everything went great working with Brian. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 15, 2018

I liked the hospitality The service was fast and simple. Just came in and left. Few days later got the car back. I will recomend this German Chevrolet to other people More

by Benji63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat McCurdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeyad "Z" Altuama, Pete Coley, Mazin ”MAZ” Altuama, Phillip Goodpaster, Brendan Rhea, Bob Larkin, Brandon Christensen, Howard Nardin, William Zambrano
Jun 18, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. That’s great to hear that everything worked out well for you and working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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