Back

Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.5
680 Reviews

680 Reviews of Ferman Chevrolet - Tampa - Service Center

Sort by
June 18, 2018

Very good experience and everyone was especially nice to my Z as he told me he was called was very helpful He was able to reduce my present loan amount and get me into a newer car which is something I have be More

by DCLEVESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeyad "Z" Altuama
Jun 18, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 18, 2018

Great customer service Quick and timely appointments for oil changes. Nice sitting area while you wait for your vehicle to be service. Representatives always check on you an More

by amyr244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marett, Howard Nardin
Jun 18, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Very happy to hear that everything went great working with Howard. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 18, 2018

Window tint Wonderful job tinting the windows on my new Mazda! Quick service and fast turn-around. I know I am going to love it year round!! More

by penny c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jony from Mazda
Jun 18, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 18, 2018

Poor customer service According to staff the warranty expired in 5/29/18. Only 24k miles on truck. If that's the best chevy can do to help it will be the last one I own. I More

by ddwilcoxbmet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Vogt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize that you did not have a good experience in service. The warranty period is something that is out of the dealership's and your service advisor's control. That is something you would need to discuss with General Motors. Please contact me so I can assist you with your needs. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-925

June 18, 2018

One stop fix I received over an above service and unexpected courtesy. I hope I never have an accident but I will refer others. Thank you for taking care of my c More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie, Katie and Jenn
Jun 18, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 18, 2018

Thorough and knowledgeable As much as I agonized over taking my new Traverse, High Country to the Dealership of origin, for service, because I am a perfectionist.... I was impre More

by RICKRICKRICK7425
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Menden
Jun 18, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Very happy to hear that everything went great working with Michael and Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 18, 2018

Repairs on 2017 SS hit on driver’s side front quarter Repairs conducted on SS were delayed due to parts availability. So far there has been no issues with repairs conducted by Ferman. A loaner vehicle was More

by AAGUILA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurdes and Tamara.
Jun 18, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 18, 2018

Very pleased with their service/ professionalisam and timlin Very timely and professional service. Very pleased with the overall visit and experience. They seem to be very organized and care about the schedules More

by CHRISTINA.BATTAGLIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rabeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 18, 2018

Fast and efficient service My experience with Ferman Collision was quite positive. I found the representative, Jorge Matos to be most helpful. Great experience, friendly servic More

by harpwings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Matos
Jun 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 18, 2018

Service Very good service, would recommend them to others. It was Worth the trip from Lakeland and we will be back again. Thank you to all. More

by TAHIGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Iarrobino
Jun 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

...
30
...