Ferman Chevrolet - Tampa - Service Center

Very comfortable waiting area Once your assigned to a service rep, you are led into a very comfortable waiting area with free hot beverages. The rep always keeps me updated on what Once your assigned to a service rep, you are led into a very comfortable waiting area with free hot beverages. The rep always keeps me updated on what is going on. More

Great service, very professional and collaborative My team of repair guy, rental car company, and GEICO representative all met me at Ferman when I had to get some auto body work done on my truck from a My team of repair guy, rental car company, and GEICO representative all met me at Ferman when I had to get some auto body work done on my truck from an insurance claim. I had a great experience where they took care of all my needs and did it in a professional and speedy way. I would highly recommend this place to anyone! More

Never Again We knew the problem with our car. Something else got repaired. Our problem is still there. Now we have to pay to get that fixed. Don’t trust this comp We knew the problem with our car. Something else got repaired. Our problem is still there. Now we have to pay to get that fixed. Don’t trust this company anymore. More

EXECELLENT EMPLOYEE The execellent experience that I had with Peter Sudak prompt me to write this. with me normally its your car is finish she has your keys, peter was ef The execellent experience that I had with Peter Sudak prompt me to write this. with me normally its your car is finish she has your keys, peter was efficient, reliable, kind everything you would expect and receive. THANKS. More

Engine warning light was on. Once again the folks at Ferman's service facility got the job done in a very comfortable time frame. I won't have anyone else service my Equinox. Th Once again the folks at Ferman's service facility got the job done in a very comfortable time frame. I won't have anyone else service my Equinox. Thanks to Gary and the technicians. More

Brian is THE BEST Brian is awesome. I had an appoint and he came out right away to get me squared up and ready to go for my oil change. He was incredibly affable and tr Brian is awesome. I had an appoint and he came out right away to get me squared up and ready to go for my oil change. He was incredibly affable and truly delightful to chat with while getting things taken care of quickly and efficiently. I had no issues afterwards and the service was completed before I finished a movie down the street! More

Oil & filter change & tire rotation Manny, the young man that serviced my 2016 Chevrolet Trax last Thursday June 14th is an exceptional employee. keep that young man. A very kind, caring Manny, the young man that serviced my 2016 Chevrolet Trax last Thursday June 14th is an exceptional employee. keep that young man. A very kind, caring to speak with. You know he loves his job with as well as he does it. If one loves his job you can know his service ls Mannyexceptional More

Frustrated but satisfied. We just recently purchased our Chevy Cruze and after less than a month the car was having an electrical issue. We took it to the Service center and t We just recently purchased our Chevy Cruze and after less than a month the car was having an electrical issue. We took it to the Service center and they kept it an entire day before returning it to us with the same issues because it couldn’t be recreated in the shop. Keep in mind there is a service bulletin describing the exact issue and how to fix it that was put out by GM. They said that the Service bulletin did not apply to our vehicle because ours was a 2016 and the bulletin was for the 2011-15 model years. I decided to purchase the warranty part myself and do the warranty work myself so my family wouldn’t be stranded and when the parts department pulled the VIN# my car is actually a carry over model meaning that it is a 2015 just labeled a 2016. Long story short, thanks to the sales manager stepping in and pushing that I shouldn’t have to fix my own vehicle the service department looked at it again and replaced the bad cable. Haven’t had any issues since. More

Prompt and efficient service. Brian was very helpful, explained the services that were to be done and when we had questions addressed them immediately. The dealership was very bus Brian was very helpful, explained the services that were to be done and when we had questions addressed them immediately. The dealership was very busy but Brian made sure that our car was taken care of. More

Professional service at it's finest As a woman I'm often afraid of car dealerships. Afraid of a male dominated industry that has in the past taken advantage of my lack of knowledge when As a woman I'm often afraid of car dealerships. Afraid of a male dominated industry that has in the past taken advantage of my lack of knowledge when it comes to how things are and aren't supposed to run under the hood. That is not the case at Ferman. I was treated with respect and professional courtesy. From the moment I walked in the door, the F&I manager, John Hutchinson, reached out and asked if he could help me. When i explained i was there to get my tire repaired he kindly walked me to the service department where Howard took down my information and very quickly made the repairs. They also let me know my rear brakes needed fixing, gave me suggestions, but were never pushy. A big thank you to the guys in the service department at Ferman in Brandon. Keep up the great work! More