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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.6
677 Reviews

677 Reviews of Ferman Chevrolet - Tampa - Service Center

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June 24, 2018

Explained what service was needed thoroughly also to an unde Their work was good. Automobile was service 3 weeks ago. But back in again because it would not start. Now I am told I need a battery. More

by marvaj1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Jun 25, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 24, 2018

very friendly good service all problems with car diagnosed and fixed very quickly....brake job and wheel bearing replacement. car runs great. text message service notifications More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 23, 2018

Chevy 2014 Brian was awesome. His honesty on what was going on with my car was much appreciated even when other issues came up. He was very caring and profession More

by ronieqs38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wooley
Jun 25, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the good rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 22, 2018

Great Brian Rabeau always takes care of me and family or friends that I send to Ferman Chevy. He does a great job at keeping me informed at all times. Man More

by DHANCOCK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rabeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
Jun 25, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 22, 2018

Amazing service This is my third time coming to Ferman Collision. No fault of my own. They do an excellent job on my car and staying in touch with me the whole time. More

by ms.bentlley510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Christensen
Jun 25, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 22, 2018

Service Appt Manny took great care of my. Ensured I had the info needed about my vehicle. Service folks had the vehicle ready as expected. Will continue to use Fe More

by laasegl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Robles
Jun 25, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 22, 2018

Good service advisor in Howard The mechanics need to remember not to lean on a white car with greasy hands. I had hand prints all over my brand new car. More

by tjm3797
Recommend Dealer
Yes
Employees Worked With
Howard Nardin
Jun 25, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 21, 2018

Very comfortable waiting area Once your assigned to a service rep, you are led into a very comfortable waiting area with free hot beverages. The rep always keeps me updated on what More

by Cat56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 21, 2018

Great service, very professional and collaborative My team of repair guy, rental car company, and GEICO representative all met me at Ferman when I had to get some auto body work done on my truck from a More

by organict
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 21, 2018

Never Again We knew the problem with our car. Something else got repaired. Our problem is still there. Now we have to pay to get that fixed. Don’t trust this comp More

by Mikef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Merrick
Jun 25, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize that you did not have a good experience in service. Please contact me so I can assist you with your needs. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-925

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