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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.6
677 Reviews

677 Reviews of Ferman Chevrolet - Tampa - Service Center

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June 27, 2018

Always give good service with a smile . Even if you show up without an appointment, they always try to squeeze you in. Always listen to you More

by TURBOLUIS1976
Recommend Dealer
Yes
Employees Worked With
Peter
Jun 28, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 27, 2018

Vehicle engine repairs Easy and fast drop off. Steven reveiwed the issue that I was having with my vehicle and had great follow up on what the problem was and when my vehi More

by jweyrick21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Jun 28, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear you had a great experience at the dealership. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 27, 2018

Started bad to good experience Started off with a bad experience with a lot of problems. However the managers and supervisors turned a bad experience to a good one in the end. More

by Rhood22000
Recommend Dealer
Yes
Employees Worked With
Brian Rabeau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Jimmy, and Glenn
Jun 28, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Glad everything worked out for you at the dealership, If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Jun 28, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the good review. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 26, 2018

Service was very good, was informed of what my vehicle needed. When recall part was not in on time they provided a loaner vehicle another cruze till mine was More

by MGRINCH15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Iarrobino
Jun 27, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great review. Glad to hear you had a great experience working with everyone at the dealership. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 26, 2018

Issue with gravel deflector Heard a noise coming from the front of the vehicle at speeds above 65mph. Took car to dealer where I was assisted by Howard who is my service rep. I More

by fnet007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Nardin
Jun 27, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 25, 2018

Great experience This is my 3rd car I bought at Ferman Chevy in Brandon. I have had all of them serviced there. Brian was fantastic. The waiting area is top of the li More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rabeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 25, 2018

Over priced I used the Ferman Brandon location. Up to this point, i used it for the last 4 years exclusively. I was given a list of items that needed performed. More

by carolm33510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Merrick
Jun 27, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. While we may not be the cheapest in the business, we are price competitive to most of our local market. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 25, 2018

got in got work done left bye bye CUSTOMERS BAYS AND CUSTOMERS WAITING FOR SERVICE GOT MY APPOINT COMPLETED IN 90 MIN OF LESS THEY WORK HARD TO GET YOU IN AN OUT IN A VERY BUSY EN More

by CAMARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great review. Glad to hear you had a great experience working with everyone at the dealership. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 25, 2018

Very helpful and simple The associates made the process of getting my car repaired very simple, elaborating each step of the process. They were kind and treated me with respe More

by Migo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen, Katie
Jun 27, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear you had a great experience working with everyone at the dealership. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 25, 2018

Great service, persanal and friendly service. Gary Vogt was incredible and treated my like a brother. Communication was perfect. The shuttle service was great and the driver was personable and p More

by Principal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Christensen
Jun 27, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear you had a great experience working with everyone at the dealership. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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