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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.4
684 Reviews

684 Reviews of Ferman Chevrolet - Tampa - Service Center

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June 29, 2018

Excellent service It's always a pleasure doing business with Mr Vogt. Everytime I come there he makes the dealer ship experience that much better. great person to do s More

by michaeljenkins1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 28, 2018

Quick, easy, painless, very professional and positive Set up a weekend appointment around my work schedule to get my vehicle a free oil change, from Ferman for purchasing my certified used vehicle through More

by ruthless91dr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Jun 28, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad you are happy with your new vehicle and the service department. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 28, 2018

Overall a great experience Great overall experience, I worked with Brian Woolery and he was great. He diagnosed the problem quickly and repaired my car in a timely manner. He di More

by criggione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woolery
Jun 29, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 28, 2018

Great service. Howard was and has always has been. I just trust the service I get with Howard's help!!!! I'm hoping the service manager gives him some acknowledgement. He is a great service person I ca More

by WCROCKETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Nardin
Jun 29, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 28, 2018

Ferman Service Gary Vogt is always helpful and goes aboveboard to make sure I have a good experience. The service is prompt and the lobby is customer friendly. More

by VACATMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 27, 2018

Excessive charges and aloof employees I purchased my car at Ferman in 2013 but recently moved to Georgia. On my drive back down, my ac went out and my windshield wiper sprayers stopped spr More

by katiem1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have no clue since he wasn’t present for drop off/pick up
Jun 27, 2018 -

Ferman Chevrolet - Tampa responded

Hello Katie, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. Based on your review I would assume that you did not have a good experience. I do apologize for the confusion you may have encountered. Please contact me so I can assist you with your needs. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 27, 2018

Battery died Peter was awesome and attentive. His helper was equally attentive making sure I had everything needed before I left the shop. The shuttle driver was v More

by dsj.foster06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter - Service. Suttle Driver (don't remember name)
Jun 27, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great review. Glad to hear you had a great experience working with everyone at the dealership. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 27, 2018

Always give good service with a smile . Even if you show up without an appointment, they always try to squeeze you in. Always listen to you More

by TURBOLUIS1976
Recommend Dealer
Yes
Employees Worked With
Peter
Jun 28, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 27, 2018

Vehicle engine repairs Easy and fast drop off. Steven reveiwed the issue that I was having with my vehicle and had great follow up on what the problem was and when my vehi More

by jweyrick21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Jun 28, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear you had a great experience at the dealership. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 27, 2018

Started bad to good experience Started off with a bad experience with a lot of problems. However the managers and supervisors turned a bad experience to a good one in the end. More

by Rhood22000
Recommend Dealer
Yes
Employees Worked With
Brian Rabeau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Jimmy, and Glenn
Jun 28, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Glad everything worked out for you at the dealership, If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Jun 28, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the good review. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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