Ferman Chevrolet - Tampa - Service Center

transmission issues The Ferman Chevy staff is nicely dressed and courteous. But, I've been having issues with the acceleration and deceleration of the overburdened autom The Ferman Chevy staff is nicely dressed and courteous. But, I've been having issues with the acceleration and deceleration of the overburdened automatic transmission shifting Colorado. I've even had it kick out of gear/band while accelerating, with other folks in the truck. But, my dealership says there's no issues. More

Car repair I had to get a few repairs done to my car after I bought it. I spotted the damages before hand and they fixed it. I had to get a few repairs done to my car after I bought it. I spotted the damages before hand and they fixed it. More

Colorado Diesel Exhaust Brian is always willing to help out & offers great customer service. Have had to bring truck in multiple times for warranty issues on the diesel exhau Brian is always willing to help out & offers great customer service. Have had to bring truck in multiple times for warranty issues on the diesel exhaust system. More

Maintenance ARRIVED ABOUT 15 MINUTES EARLY FOR MY APPOINTMENT BUT WAS GREETED RIGHT AWAY. iN A FEW MINUTES EMMMANUEL INTRODUCED HIMSELF AND INFORMED ME THAT HE WO ARRIVED ABOUT 15 MINUTES EARLY FOR MY APPOINTMENT BUT WAS GREETED RIGHT AWAY. iN A FEW MINUTES EMMMANUEL INTRODUCED HIMSELF AND INFORMED ME THAT HE WOULD BE TAKING CARE OF MY CAR. HE WAS VERY PLEASANT AND EFFICIENT. TOLD ME THEY WERE BUSY AND WOULD PROBABLY TAKE ABOUT 90 MINUTES. HE SHOWED ME THE WAY TOTHE WAITING ROOM AND OFFERED ME COFFEE. I WAS VERY HAPPY WHEN MY CAR WAS FINISHED BEFORE THE 90 MINUTES. I WAS VERY PLEASED WITH THE SERVICE THAT WAS PERFORMED AND THE INTERACTION WITH EMMANUEL. I HAVE BEEN COMING TO FERMAN SINCE I MOVED TO FLORIDA 5 YEARS AGO, AND DEFINITELY PLAN TO CONTINUE COMING HERE FOR SERVICE. More

Poor service For the second time in as many trips I went to Fermans for service-spent some$421.00, and found my tire pressures totally messed up. The front tires w For the second time in as many trips I went to Fermans for service-spent some$421.00, and found my tire pressures totally messed up. The front tires were 80lbs and the rear around 60lbs-just the opposite of what the door panel pressure label states. At least this time the tire pressure monitoring system wasn't screwed up like the last time and requiring another trip on my part. It looks like once again they simply moved the front tires to the rear and vice versa. So if they can't get a simple matter of tire pressure correct what does that suggest about more complicated"service"? I plan on finding another dealer now. Finally, the cashier I dealt with was very less than courteous and not friendly. You would think she just dropped some$421.00 instead of me! More

Great They tried me like family and with care made me field like home. I thank you Gary for take care my truck and all the mechanic that works in it. They tried me like family and with care made me field like home. I thank you Gary for take care my truck and all the mechanic that works in it. More

Fixed the problem promptly and communicated well! Brain was Everything was done very professionally! Brian communicated and kept me updated and was done when he said. He worked in advance to speed the whole pro Everything was done very professionally! Brian communicated and kept me updated and was done when he said. He worked in advance to speed the whole process up and got me on the road! More

On time My car was taken on time and I was kept informed of its progress.Howard was great to deal with. I have to return to get the recalled parts replaced an My car was taken on time and I was kept informed of its progress.Howard was great to deal with. I have to return to get the recalled parts replaced and hope Howard helps me that day too. More

They are great & keep you update on your car Brought my car there to the collision center to get fixed. I dealt with a couple of people for each department. I don't necesssarily remember their na Brought my car there to the collision center to get fixed. I dealt with a couple of people for each department. I don't necesssarily remember their names. But everybody I dealt with including the receptionist was very nice. They kept me fully inform on my car. Including all the phases it was going through etc. I highly would recommend ! More

Seamless experience I was absolutely impressed from the time I dropped my vehicle off for repair until I picked my vehicle up. The customer service team was amazing and I was absolutely impressed from the time I dropped my vehicle off for repair until I picked my vehicle up. The customer service team was amazing and kept me informed every single step of the way. I didn’t have to do anything but read my update text messages through so that I was aware of the progress. I didn’t need to contact the rental car company when the pick up date changed that was handled by the team. Awesome experience!!!! More