Ferman Chevrolet - Tampa - Service Center

Poor service For the second time in as many trips I went to Fermans for service-spent some$421.00, and found my tire pressures totally messed up. The front tires w For the second time in as many trips I went to Fermans for service-spent some$421.00, and found my tire pressures totally messed up. The front tires were 80lbs and the rear around 60lbs-just the opposite of what the door panel pressure label states. At least this time the tire pressure monitoring system wasn't screwed up like the last time and requiring another trip on my part. It looks like once again they simply moved the front tires to the rear and vice versa. So if they can't get a simple matter of tire pressure correct what does that suggest about more complicated"service"? I plan on finding another dealer now. Finally, the cashier I dealt with was very less than courteous and not friendly. You would think she just dropped some$421.00 instead of me! More

Great They tried me like family and with care made me field like home. I thank you Gary for take care my truck and all the mechanic that works in it. They tried me like family and with care made me field like home. I thank you Gary for take care my truck and all the mechanic that works in it. More

Fixed the problem promptly and communicated well! Brain was Everything was done very professionally! Brian communicated and kept me updated and was done when he said. He worked in advance to speed the whole pro Everything was done very professionally! Brian communicated and kept me updated and was done when he said. He worked in advance to speed the whole process up and got me on the road! More

On time My car was taken on time and I was kept informed of its progress.Howard was great to deal with. I have to return to get the recalled parts replaced an My car was taken on time and I was kept informed of its progress.Howard was great to deal with. I have to return to get the recalled parts replaced and hope Howard helps me that day too. More

They are great & keep you update on your car Brought my car there to the collision center to get fixed. I dealt with a couple of people for each department. I don't necesssarily remember their na Brought my car there to the collision center to get fixed. I dealt with a couple of people for each department. I don't necesssarily remember their names. But everybody I dealt with including the receptionist was very nice. They kept me fully inform on my car. Including all the phases it was going through etc. I highly would recommend ! More

Seamless experience I was absolutely impressed from the time I dropped my vehicle off for repair until I picked my vehicle up. The customer service team was amazing and I was absolutely impressed from the time I dropped my vehicle off for repair until I picked my vehicle up. The customer service team was amazing and kept me informed every single step of the way. I didn’t have to do anything but read my update text messages through so that I was aware of the progress. I didn’t need to contact the rental car company when the pick up date changed that was handled by the team. Awesome experience!!!! More

Excellent service It's always a pleasure doing business with Mr Vogt. Everytime I come there he makes the dealer ship experience that much better. great person to do s It's always a pleasure doing business with Mr Vogt. Everytime I come there he makes the dealer ship experience that much better. great person to do service business with More

Quick, easy, painless, very professional and positive Set up a weekend appointment around my work schedule to get my vehicle a free oil change, from Ferman for purchasing my certified used vehicle through Set up a weekend appointment around my work schedule to get my vehicle a free oil change, from Ferman for purchasing my certified used vehicle through them. Saved me the first $60+ and was completely quick and painless. Will have no second thoughts about using my next oil change coupon at Ferman. More

Overall a great experience Great overall experience, I worked with Brian Woolery and he was great. He diagnosed the problem quickly and repaired my car in a timely manner. He di Great overall experience, I worked with Brian Woolery and he was great. He diagnosed the problem quickly and repaired my car in a timely manner. He did a great job explaining what was wrong with car and how he would fix it. He even got the job done for less than the original quote, I would definitely come back for future service needs. More

Great service. Howard was and has always has been. I just trust the service I get with Howard's help!!!! I'm hoping the service manager gives him some acknowledgement. He is a great service person I ca I just trust the service I get with Howard's help!!!! I'm hoping the service manager gives him some acknowledgement. He is a great service person I can trust to go to. More