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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.5
680 Reviews

680 Reviews of Ferman Chevrolet - Tampa - Service Center

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July 02, 2018

To numerous No response from either sales manager, Andrew, or from Brad Vise. Not happy having a loaner car that was not the correct one. Misinformation from Na More

by HOLLYHOCK0
Recommend Dealer
No
Employees Worked With
Nada Altuama
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize that you did not have a good experience in service. Please contact me so I can assist you with your needs. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-925

July 02, 2018

Had an oil change and tire rotation. Quick and courteous service. Got my car in and out in a timely fashion especially for being really busy. They recommended a service that was cost effe More

by MMCCALLUM10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rabeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Coley
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 02, 2018

Awful service my car sat there for 3 days after multiple pho Awful service my car sat there for 3 days only to tell me i needed a battery i asked if the could look to see what the clicking noice was when i turne More

by andrearichmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Howard Nardin
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize that you did not have a good experience in service. Please contact me so I can assist you with your needs. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-925

July 02, 2018

paint warranty They did a poor paint job and they refused to fix it as required by the lifetime warranty and the contract by geico. The paint job to my car is suppos More

by 2010toyotacorolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paint departmeny
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize that you did not have a good experience in service. Please contact me so I can assist you with your needs. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-925

July 02, 2018

Best service ever! I did not expect the level of service that I would expect to receive from a body shop. It was an absolute pleasure to work with everyone. More

by Critt2500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 02, 2018

Good service fast repear of my car Good communication during the process They fix my car in lest than a week Good costumer service friendly environment You get a rental on the sam More

by Abdithebest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat McCurdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Rabeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Nardin
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 02, 2018

transmission issues The Ferman Chevy staff is nicely dressed and courteous. But, I've been having issues with the acceleration and deceleration of the overburdened autom More

by SOUSA40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
brian woolery
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize that you did not have a good experience in service. Please contact me so I can assist you with your needs. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-925

July 02, 2018

Car repair I had to get a few repairs done to my car after I bought it. I spotted the damages before hand and they fixed it. More

by ANMEDEJAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Eyas
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 01, 2018

Colorado Diesel Exhaust Brian is always willing to help out & offers great customer service. Have had to bring truck in multiple times for warranty issues on the diesel exhau More

by dds888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woolery
Jul 02, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 30, 2018

Maintenance ARRIVED ABOUT 15 MINUTES EARLY FOR MY APPOINTMENT BUT WAS GREETED RIGHT AWAY. iN A FEW MINUTES EMMMANUEL INTRODUCED HIMSELF AND INFORMED ME THAT HE WO More

by BBERKLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EMMANUEL ROBLES
Jul 02, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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