Ferman Chevrolet - Tampa - Service Center

paint warranty They did a poor paint job and they refused to fix it as required by the lifetime warranty and the contract by geico. The paint job to my car is suppos They did a poor paint job and they refused to fix it as required by the lifetime warranty and the contract by geico. The paint job to my car is supposed to be covered by a lifetime warranty per the certificate I have from ferman and geico. More

Best service ever! I did not expect the level of service that I would expect to receive from a body shop. It was an absolute pleasure to work with everyone. I did not expect the level of service that I would expect to receive from a body shop. It was an absolute pleasure to work with everyone. More

Good service fast repear of my car Good communication during the process They fix my car in lest than a week Good costumer service friendly environment You get a rental on the sam Good communication during the process They fix my car in lest than a week Good costumer service friendly environment You get a rental on the same place overall good experience More

transmission issues The Ferman Chevy staff is nicely dressed and courteous. But, I've been having issues with the acceleration and deceleration of the overburdened autom The Ferman Chevy staff is nicely dressed and courteous. But, I've been having issues with the acceleration and deceleration of the overburdened automatic transmission shifting Colorado. I've even had it kick out of gear/band while accelerating, with other folks in the truck. But, my dealership says there's no issues. More

Car repair I had to get a few repairs done to my car after I bought it. I spotted the damages before hand and they fixed it. I had to get a few repairs done to my car after I bought it. I spotted the damages before hand and they fixed it. More

Colorado Diesel Exhaust Brian is always willing to help out & offers great customer service. Have had to bring truck in multiple times for warranty issues on the diesel exhau Brian is always willing to help out & offers great customer service. Have had to bring truck in multiple times for warranty issues on the diesel exhaust system. More

Maintenance ARRIVED ABOUT 15 MINUTES EARLY FOR MY APPOINTMENT BUT WAS GREETED RIGHT AWAY. iN A FEW MINUTES EMMMANUEL INTRODUCED HIMSELF AND INFORMED ME THAT HE WO ARRIVED ABOUT 15 MINUTES EARLY FOR MY APPOINTMENT BUT WAS GREETED RIGHT AWAY. iN A FEW MINUTES EMMMANUEL INTRODUCED HIMSELF AND INFORMED ME THAT HE WOULD BE TAKING CARE OF MY CAR. HE WAS VERY PLEASANT AND EFFICIENT. TOLD ME THEY WERE BUSY AND WOULD PROBABLY TAKE ABOUT 90 MINUTES. HE SHOWED ME THE WAY TOTHE WAITING ROOM AND OFFERED ME COFFEE. I WAS VERY HAPPY WHEN MY CAR WAS FINISHED BEFORE THE 90 MINUTES. I WAS VERY PLEASED WITH THE SERVICE THAT WAS PERFORMED AND THE INTERACTION WITH EMMANUEL. I HAVE BEEN COMING TO FERMAN SINCE I MOVED TO FLORIDA 5 YEARS AGO, AND DEFINITELY PLAN TO CONTINUE COMING HERE FOR SERVICE. More

Poor service For the second time in as many trips I went to Fermans for service-spent some$421.00, and found my tire pressures totally messed up. The front tires w For the second time in as many trips I went to Fermans for service-spent some$421.00, and found my tire pressures totally messed up. The front tires were 80lbs and the rear around 60lbs-just the opposite of what the door panel pressure label states. At least this time the tire pressure monitoring system wasn't screwed up like the last time and requiring another trip on my part. It looks like once again they simply moved the front tires to the rear and vice versa. So if they can't get a simple matter of tire pressure correct what does that suggest about more complicated"service"? I plan on finding another dealer now. Finally, the cashier I dealt with was very less than courteous and not friendly. You would think she just dropped some$421.00 instead of me! More

Great They tried me like family and with care made me field like home. I thank you Gary for take care my truck and all the mechanic that works in it. They tried me like family and with care made me field like home. I thank you Gary for take care my truck and all the mechanic that works in it. More

Fixed the problem promptly and communicated well! Brain was Everything was done very professionally! Brian communicated and kept me updated and was done when he said. He worked in advance to speed the whole pro Everything was done very professionally! Brian communicated and kept me updated and was done when he said. He worked in advance to speed the whole process up and got me on the road! More