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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.4
684 Reviews

684 Reviews of Ferman Chevrolet - Tampa - Service Center

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July 08, 2018

brough vehicle in on a weekend, completed in two days, good. I have a Fleet Vehicle, and the service always got through the two company. Service have to be correct if payment is rendered By Element. More

by bs185078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter
Jul 09, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 06, 2018

Fast and great service Had an appointment, when I arrived they took my car right in. Service was great and didn’t take long. Have had my car here before and was just as ha More

by Jtwoodlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 05, 2018

Great Service Outstanding customer service from start to finish. Very easy to book appointment online and shuttle service was very convenient. Gary was very respons More

by nicolasloz_fr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 04, 2018

Truck repair Great job to everyone expesially George The y called me everyday for step by step when I picked up the truck the person that helped was great just More

by ericharp75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ortiz Bournigal
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 04, 2018

Service review at Ferman. My experience in the service department at Ferman Chevrolet on 6/28/18 was Wiggins surprise. Manny assisted me with my service needs and explained all More

by Jwhite45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel service department.
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 04, 2018

Great service Wait was too long Got there at 2p Didn't leave until after 6p For a simple brake job All the staff was great Lounge was great and bathrooms w More

by Tluckydog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wooley was great, Brezhnev D. Thorpe
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 04, 2018

Recall Service I had both my vehicles in for recall servicing and the staff and service personnel were absolutely amazing. Definitely would take my cars back there. More

by RICHARD.GALLAGHER1071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 03, 2018

Great Job -- Thank You I discovered my tire was flatwhen I went outside on Monday morning. I called the service department and before you know it, I was smiling again. More

by Bonoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woolery
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 03, 2018

Wait time is to long Every time I've been there the service is to slow and end up waiting for my vehicle 1 1/2 hrs or more just for an oil change More

by tiralu2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Vogt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Rabeau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Taylor, Pete Coley, Tim Day, Brezhnev D. Thorpe
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize that you did not have a good experience in service. Please contact me so I can assist you with your needs. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-925

July 03, 2018

Check Engjine Light Check Engine Light, Takes forever to check in. I wouldn't recommend this for anyone else. No incentive to bring your car to the dealership. No ca More

by dalexander4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Just Pick One
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize that you did not have a good experience in service. Please contact me so I can assist you with your needs. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-925

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