Ferman Chevrolet - Tampa - Service Center
Tampa, FL
680 Reviews of Ferman Chevrolet - Tampa - Service Center
Service review at Ferman. My experience in the service department at Ferman Chevrolet on 6/28/18 was Wiggins surprise. Manny assisted me with my service needs and explained all My experience in the service department at Ferman Chevrolet on 6/28/18 was Wiggins surprise. Manny assisted me with my service needs and explained all of the recommendations for my next service. I told him that I picked up a bail on one of my tires and he said that he would look into. I had forgotten about so of the extended warranties that I purchase when I bought the car and to my surprise Manny let me know that the tires were covered. It is great when you're dealing with a company with such wonderful integrity. Most dealerships won't remind you of such things because they only care about their button line. More
Great service Wait was too long Got there at 2p Didn't leave until after 6p For a simple brake job All the staff was great Lounge was great and bathrooms w Wait was too long Got there at 2p Didn't leave until after 6p For a simple brake job All the staff was great Lounge was great and bathrooms were clean Just the wait was long Which that should not go against my service representative Brian Wooley who was great and keep me updated every step More
Recall Service I had both my vehicles in for recall servicing and the staff and service personnel were absolutely amazing. Definitely would take my cars back there. I had both my vehicles in for recall servicing and the staff and service personnel were absolutely amazing. Definitely would take my cars back there. More
Great Job -- Thank You I discovered my tire was flatwhen I went outside on Monday morning. I called the service department and before you know it, I was smiling again. I discovered my tire was flatwhen I went outside on Monday morning. I called the service department and before you know it, I was smiling again. More
Wait time is to long Every time I've been there the service is to slow and end up waiting for my vehicle 1 1/2 hrs or more just for an oil change Every time I've been there the service is to slow and end up waiting for my vehicle 1 1/2 hrs or more just for an oil change More
Check Engjine Light Check Engine Light, Takes forever to check in. I wouldn't recommend this for anyone else. No incentive to bring your car to the dealership. No ca Check Engine Light, Takes forever to check in. I wouldn't recommend this for anyone else. No incentive to bring your car to the dealership. No car washes, courtesy food and flat out "WANT TO" give good service from the staff. More
Very Professional. VERY PROFESSIONAL BY ALL INVOLVED. I was very happy that I was given a loaner car while my recall work was being done. Great Job!!!!!1 VERY PROFESSIONAL BY ALL INVOLVED. I was very happy that I was given a loaner car while my recall work was being done. Great Job!!!!!1 More
SERVICE I CAME IN FOR ROUTINE MAINTENANCE. MY REGULAR SERVICE TECH WAS ON VACATION SO THEY ASSIGNED PETER AND HE WAS VERY HELPFUL AND KEPT ME INFORMED. VERY I CAME IN FOR ROUTINE MAINTENANCE. MY REGULAR SERVICE TECH WAS ON VACATION SO THEY ASSIGNED PETER AND HE WAS VERY HELPFUL AND KEPT ME INFORMED. VERY PROFESSIONAL DEALERSHIP AND STAFF. More
Super job done Great friendly people go out of their way to make it right the first timed Very nice lounge area was very clean kept up the service consultant keep me Great friendly people go out of their way to make it right the first timed Very nice lounge area was very clean kept up the service consultant keep me updated daily More
Service forever I had an awesome experience on a routine service. I was greeted upon arrival and the representative immediately added washer fluid. The advisor was I had an awesome experience on a routine service. I was greeted upon arrival and the representative immediately added washer fluid. The advisor was great and kept me informed of the progress of the service. I will bring my Impala there for service as well. You earned my business! More