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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.5
680 Reviews

680 Reviews of Ferman Chevrolet - Tampa - Service Center

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July 10, 2018

Good service Good experience, very friendly, good work. I have had to use Ferman several times for repairs and it’s always done well. Thanks to the team. More

by yvettehammett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Jul 13, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Happy to hear that everything worked out good for you at the dealership working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 10, 2018

oil change I had a minor issue with oil filter. After talking with Dianna and Tommy it was taken care of quickly to my satisfaction by Gary.. More

by JPDDMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Farruggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dianna (Westly Chapel) and Steven Liguori
Jul 13, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Happy to hear that everything worked out good for you at the dealership working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 10, 2018

Did not listen to my issues I told them it was a work truck and that I did not have days to let them have it and told them what the vehicle was doing... the service rep did not l More

by KEVSPIRIT12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Vogt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize that you did not have a good experience in service. Please contact me so I can assist you with your needs. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-925

July 09, 2018

Great service experience. Howard Nardin was on vacation, so Steven showed up in his stead to assist me. Was very professional, pleasant and courteous. When picked up truck, wa More

by the_hudson_family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 10, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Happy to hear that everything worked out good for you at the dealership working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 09, 2018

Great Incredibly personal staff that always strives to give the best service all the time. Steven was incredibly friendly and helpful in sharing with me wha More

by dazhaneturman@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 10, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Happy to hear that everything worked out good for you at the dealership working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 09, 2018

Quality Service Very reliable, kept us updated on repairs. We are happy with the work. Repairs were very satisfactory. Car drives well. We would definitely come b More

by Dave4301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 10, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Happy to hear that everything worked out good for you at the dealership working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 08, 2018

brough vehicle in on a weekend, completed in two days, good. I have a Fleet Vehicle, and the service always got through the two company. Service have to be correct if payment is rendered By Element. More

by bs185078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter
Jul 09, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 06, 2018

Fast and great service Had an appointment, when I arrived they took my car right in. Service was great and didn’t take long. Have had my car here before and was just as ha More

by Jtwoodlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 05, 2018

Great Service Outstanding customer service from start to finish. Very easy to book appointment online and shuttle service was very convenient. Gary was very respons More

by nicolasloz_fr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 04, 2018

Truck repair Great job to everyone expesially George The y called me everyday for step by step when I picked up the truck the person that helped was great just More

by ericharp75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ortiz Bournigal
Jul 06, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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