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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.6
677 Reviews

677 Reviews of Ferman Chevrolet - Tampa - Service Center

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July 13, 2018

Repaired parking lot hit and run My service person was reliable honest and very professional. This is the seond time using this service center an I would recommend it too others More

by SLC1320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lourdis ortiz
Jul 16, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Happy to hear that everything worked out good for you at the dealership working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 13, 2018

Quick and prompt service. The Members at Ferman Chevrolet always provide exceptional service. I dropped my truck off and it was returned in a timely manner. Additionally, the More

by henderson_reginald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woolery and Joe Ferrentino
Jul 16, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Happy to hear that everything worked out good for you at the dealership working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 13, 2018

Friendly and efficient service. I have recently had several issues come up with my 2016 Malibu. It has been frustrating (even though the car is still under warranty) but the service More

by KEVINKRAVITZ63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Ferro
Jul 16, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Happy to hear that everything worked out good for you at the dealership working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 12, 2018

Excellent service. Gary Vogt was outstanding! I am on my 6th Tahoe and the service has always been excellent at Ferman. Gary Vogt was outstanding. He is very thorough and responsive. More

by aharvill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Happy to hear that everything worked out good for you at the dealership working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 12, 2018

Routine service and replacement of damaged tire. Very helpful and prompt.Explained why tire could not be repaired.Gave me a good price on oil change and tire rotation. Very friendly and polite. More

by maryhgarcia63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Happy to hear that everything worked out good for you at the dealership working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 10, 2018

Quick and easy We had a flat tire and needed it fixed. The service department was busy but they took time to fix my tire. I thought the guy that took care of us wa More

by JJULIETEACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Farruggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 10, 2018

A short wait for an oil change and tire rotation The staff at Ferman Chevy are always courteous and as they promised they were able to get me in and out so that I can make my noon meeting. Thanks, gu More

by MARKANTHONYVEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Nardin
Jul 10, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 10, 2018

Good service Good experience, very friendly, good work. I have had to use Ferman several times for repairs and it’s always done well. Thanks to the team. More

by yvettehammett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Jul 13, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Happy to hear that everything worked out good for you at the dealership working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 10, 2018

oil change I had a minor issue with oil filter. After talking with Dianna and Tommy it was taken care of quickly to my satisfaction by Gary.. More

by JPDDMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Farruggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dianna (Westly Chapel) and Steven Liguori
Jul 13, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Happy to hear that everything worked out good for you at the dealership working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 10, 2018

Did not listen to my issues I told them it was a work truck and that I did not have days to let them have it and told them what the vehicle was doing... the service rep did not l More

by KEVSPIRIT12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Vogt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize that you did not have a good experience in service. Please contact me so I can assist you with your needs. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-925

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