Ferman Chevrolet - Tampa - Service Center

Wait time too long I had a 2:00 appointment, arrived at 1:50 and was checked in and told my customer service manager would be right with me. 15 minute later, the checki I had a 2:00 appointment, arrived at 1:50 and was checked in and told my customer service manager would be right with me. 15 minute later, the checkin representative came back and said that the manager had been delayed but be with me shortly. It was another 10 minute. 25 minutes just waiting to get my service started. The repair, a key fob coding was a 30 minute repair, but my time invested was 1 1/2 hours. Secondarily, the multiple emails and phone calls reminding me of my appointment was frustrating. I don't need daily reminders of my upcoming appointment. This is a time waster for me to have to deal with. More

Free shuttle Having the free shuttle was nice, and the employees were very nice. It dropped me off at the mall and contacted me when the car was done. Having the free shuttle was nice, and the employees were very nice. It dropped me off at the mall and contacted me when the car was done. More

Came in to get the front of my car fixed The front of the car looks brand new, and costumer service was superb, would recomend them to anyone. They were willing to answer any questions i had The front of the car looks brand new, and costumer service was superb, would recomend them to anyone. They were willing to answer any questions i had and were very professional. More

Brian Woolery is the absolute best! I was comfortable as soon as I arrived and was luckly greeted by Brian. The most outstanding service possible. I had issues with my vehicle, I had que I was comfortable as soon as I arrived and was luckly greeted by Brian. The most outstanding service possible. I had issues with my vehicle, I had questions, I had frustrations. I was relieved to be assisted with professionalism and respect. ALL of my questions were answered. I left the dealership with my car serviced as well as with knowledge and understanding of my vehicle. More

Oil change It was a pleasure to work with Peter., in the service department; very friendly and professional. Trust him with my vehicle’s service needs, future r It was a pleasure to work with Peter., in the service department; very friendly and professional. Trust him with my vehicle’s service needs, future repairs. More

Great Howard was awesome I have found a dealership that treats you like someone. The service from Howard and the service department is the best service I have ever received fr I have found a dealership that treats you like someone. The service from Howard and the service department is the best service I have ever received from a dealer. More

Great experience as always Thank you to the entire ferman Chevrolet team for doing a job very well done. As usual you'll make my experience very exciting, by me not being able t Thank you to the entire ferman Chevrolet team for doing a job very well done. As usual you'll make my experience very exciting, by me not being able to worry about nothing ,weather its a free shuttle to work or home ,drop or pick up or, once i had to get my tire change ,and you gave me another car for the next day ,thank you very much.(Bravo Zulu) More

Ferman Chevy is the best dealership I have ever dealt with!! Nate Cat and Howard are beyond the word AWESOMENESS!! There are not enough stars here to rate their service!!! I try to refer to them all I can becau Nate Cat and Howard are beyond the word AWESOMENESS!! There are not enough stars here to rate their service!!! I try to refer to them all I can because they are so sweet and kind!! On a scale of 1-10 they are 100!!! More

Steve was AWESOME My service manager, Steve Liguori, did an awesome job of keeping me informed of the repairs and he made great suggestions on future work required. My service manager, Steve Liguori, did an awesome job of keeping me informed of the repairs and he made great suggestions on future work required. More

Quick and easy experience The advisors are very helpful and nice to know that they know you once you arrive. Gary has helped me out for quite sometime and has been a pleasure t The advisors are very helpful and nice to know that they know you once you arrive. Gary has helped me out for quite sometime and has been a pleasure to work with. More