Ferman Chevrolet - Tampa - Service Center

Very disappointed in the customer service brought my 2012 tahoe in to have DVD player assessed as it wasn’t reading discs and it was covered by my extended warranty. I was immediately told I needed to get tahoe in to have DVD player assessed as it wasn’t reading discs and it was covered by my extended warranty. I was immediately told I needed to get a rental car in order for the ticket remain open to allow them to fix my vehicle. After the nightmare of getting to the rental Company and not to mention the money unexpectedly spent, I received a text message 5 hours later telling me they don’t know what’s wrong with it but GM won’t replace the system because my car was so old and that I could come pick up my car !!!! I wish they would have allowed me to stay For my appointment like I intended too, while they tried to assess my vehicle. Wasted my time and money and didn’t even get a complimentary car wash for the hassle. More

Loved it. Recommended to someone. Five star rating overall with the service. Location of Ferman Delearship is a great location. Please contact me by email. overall with the service. Location of Ferman Delearship is a great location. Please contact me by email. More

Change of oil for my new Silverado FREE...and also get replace parts that get damage by air freshener in the ac panel. Thanks so much replace parts that get damage by air freshener in the ac panel. Thanks so much More

Everyone was awesome at Ferman from getting me a loaner vehicle to my advisor assistance the great repair. I also felt everything was sanitized. Awesome! vehicle to my advisor assistance the great repair. I also felt everything was sanitized. Awesome! More

Good service. Very satisfied with the work on my red Chevy Silverado even though I walked out of there with a new vehicle. Thanks, Tony Chevy Silverado even though I walked out of there with a new vehicle. Thanks, Tony More

There service department is very rude will not call you back no matter how many messages you leave ,left me sitting in an office for 20 minutes!!! back no matter how many messages you leave ,left me sitting in an office for 20 minutes!!! More

Gteat Z and his wife are great and really know what they're doing! TThey are very helpful and answer all of your questions. Would deal with them any time. Y Z and his wife are great and really know what they're doing! TThey are very helpful and answer all of your questions. Would deal with them any time. Yay More

Good job Manny- very helpful getting my drive train checked out before the warranty expired plus getting brake recall done as well - also Tansel Erten in the finance department that set us up with ano checked out before the warranty expired plus getting brake recall done as well - also Tansel Erten in the finance department that set us up with another extended warranty - great place to do business 👍👍 More

Service department treated me with respect and was fast and efficient. Bryan Rabeau is the best manager the service department has ever had. I only come herebecause of him. and efficient. Bryan Rabeau is the best manager the service department has ever had. I only come herebecause of him. More

Service experience lousy.Worsted service ever.Oil Service experience lousy. Worsted service ever. Oil change appointment 10:30 arrived 10:15 Wasn’t greeted until 10:35 Service writer did not gr Service experience lousy. Worsted service ever. Oil change appointment 10:30 arrived 10:15 Wasn’t greeted until 10:35 Service writer did not greet Me, lot porter ask for my patiences 3 times. Service writer did not Tell me till after I was out of vehicle that should be two hours. Only after I asked. It was already 11. After 1 pm I asked how much longer. They were putting car on the lift 1:14 pm When I went outside. 1:14 pm ..TWO And a HALF hours later. Do you have no service writer training? Do you have no dispatch system? Do you not have quick lube Technicians? Why make an appointment . More