Ferman Chevrolet - Tampa - Service Center
Tampa, FL
677 Reviews of Ferman Chevrolet - Tampa - Service Center
My car has been at Ferman Chevy for over 4 months I call the service department multiple times no one calls me back or the manager or service advisor never answer the phone. My car has been to this dealersh the service department multiple times no one calls me back or the manager or service advisor never answer the phone. My car has been to this dealership 3 times for the same issue that was supposed to be fixed. I bought my car brand new from this dealership. More
Service Advisor Michael was professional and made sure everything was taken care of. My appointment was at 8:15 am and they had 2-3 cars ahead of mine. The wait was not bad. everything was taken care of. My appointment was at 8:15 am and they had 2-3 cars ahead of mine. The wait was not bad. More
We executed an extended warrantee on our 2018 Corvette Grand Sport with Juan at Ferman Chevrolet. Our experience was perfect. We were greated nicely upon entering the dealership and our meeting was time Grand Sport with Juan at Ferman Chevrolet. Our experience was perfect. We were greated nicely upon entering the dealership and our meeting was timely and efficient. Thank you. More
I love Ferman Chevrolet. I came in for an oil change on my Malibu and left with a 21 Trailblazer. My initial experience with Cody was good. He found the perfect car for me and my budget. As for delivery my Malibu and left with a 21 Trailblazer. My initial experience with Cody was good. He found the perfect car for me and my budget. As for delivery of my car, it was a bad experience. He did not do a walk through of my car or it’s features. He was not able to sync my apple phone to CarPlay. He left me hanging to go on and sell more cars. Ron Whitting my finance man was great as well. If I based Ferman on my salesman, I would never gone back. But, I base it on service and that is great.my friend bought a used car and was treated like a queen. Cody needs to learn follow through with his sales. More
Excellent service. I highly recommend the body shop. I worked with Geico and Ferman and they did a wonderful job on my Nissan Rogue repair. Worked with Deanna from Geico and Mike worked with Geico and Ferman and they did a wonderful job on my Nissan Rogue repair. Worked with Deanna from Geico and Mike More
Mixed review Visit was to have what was essentially a recall to a transmission repaired. Dealer was unable to do the repair for 2 to 3 months. No Chevy dealer cou Visit was to have what was essentially a recall to a transmission repaired. Dealer was unable to do the repair for 2 to 3 months. No Chevy dealer could do the repairs in less than 2 to 3 months. No loaner vehicle was available. Car was not safe to drive. Dealer was fast enough to offer to sell another vehicle. Problem is that due to the transmission issues that they were responsible for, they gave less than value as a trade in. The dealer was saved the cost of the repair, was saved the cost of a loaner, but could low ball the value. More
Luv this dealership. Always get my cars here. Very friendly & helpful staff. They always take care of me. Employees are extremely helpful. Brian Woolery is my choice in service department!! friendly & helpful staff. They always take care of me. Employees are extremely helpful. Brian Woolery is my choice in service department!! More
Very disappointed in the customer service brought my 2012 tahoe in to have DVD player assessed as it wasn’t reading discs and it was covered by my extended warranty. I was immediately told I needed to get tahoe in to have DVD player assessed as it wasn’t reading discs and it was covered by my extended warranty. I was immediately told I needed to get a rental car in order for the ticket remain open to allow them to fix my vehicle. After the nightmare of getting to the rental Company and not to mention the money unexpectedly spent, I received a text message 5 hours later telling me they don’t know what’s wrong with it but GM won’t replace the system because my car was so old and that I could come pick up my car !!!! I wish they would have allowed me to stay For my appointment like I intended too, while they tried to assess my vehicle. Wasted my time and money and didn’t even get a complimentary car wash for the hassle. More
Loved it. Recommended to someone. Five star rating overall with the service. Location of Ferman Delearship is a great location. Please contact me by email. overall with the service. Location of Ferman Delearship is a great location. Please contact me by email. More
Change of oil for my new Silverado FREE...and also get replace parts that get damage by air freshener in the ac panel. Thanks so much replace parts that get damage by air freshener in the ac panel. Thanks so much More