Ferman Chevrolet - Tampa - Service Center

I was totally screwed. They cannot have the car back. I will fix all this problems State required 30 day bumper-to-bumper coverage will be filed at the Florida State motor vehicle Highway Department on de will fix all this problems State required 30 day bumper-to-bumper coverage will be filed at the Florida State motor vehicle Highway Department on dealer license required dealers sales 50 cars a month. Also a federal law. Just saying hello people. Sorry boys this senior little 5foot 95 lb blond Kentucky girl is very educated. I have wasted 4 days of my life disrespected lazy little as possible attitude 0 intellectual business. So you will also be hearing from my top extremely busy and expensive civil attorney in the near future. I am no longer delayed I will Drive 4 hours 2 Palm Beach with no air conditioning on my birthday since I've been paying for the condo since Saturday. Thanks for nothing boys . More

I took my truck for first service to this dealer as it was where I bought it. Appointment for 10:45 am on Saturday, arrived on time, and had to wait almost 10 minutes to be attended by somebody. I explain was where I bought it. Appointment for 10:45 am on Saturday, arrived on time, and had to wait almost 10 minutes to be attended by somebody. I explained some concerns about the rear suspension as I noted the truck was higher on level from left side than right side. The representative explained me he would take the truck to be inspected after service gets completed, and it would take some more time than regular. I asked if they take me home, he said they don't, so I told him I was gonna wait in the waiting room. Almost 5 hours later, I woke up from the seat and walked to the service door pointing to the work shop, and realized the work shop was closed, the front desk for service area was closed too, and they left me locked inside the waiting room. I got out thru the sales area, and it surprised me see my truck parked outside. So, I had to get the sales person who I bought the truck from few months ago, he had to get somebody else, and this person gets a key to open the room where the fantastic service representative left my truck key. I never received any call from anybody to let me know the truck was ready to pick up. Nobody had the decency to get in the waiting room to let me know about. No text message, no carrier pigeon, no any smoke sign. I felt, and continue feeling, treated as trash. Today I tried to talk with somebody at service department because I don't know if they inspected or not the rear suspension, and nobody took the call. I left a message with the front desk attendant, no call back. I sent an email to the person who scheduled the service, no reply. Is it the way this dealer pretend I buy my next car from them? I don't really care how many free services remain in my account for buying the truck with them. Next time I prefer pay for service, than deal with this disrespecting people. Customer service people reading this review: don't waste your time saying sorry and pretending I call you to hear an excuse. It's a shame the service department of this dealer ruins the job of the sales department. More

I had the worse service ever here and it wasn't the first time. I went here out of convenience. They actually texted at closing time to tell me they needed to keep my car over weekend instead of calling me t time. I went here out of convenience. They actually texted at closing time to tell me they needed to keep my car over weekend instead of calling me to ask. I couldn't even say no. Next time, I will drive an hour to Ferman Tarpon where the staff is friendly and they call me to discuss the status of my vehicle. That just goes to show that value of the customer over there versus Tampa/Brandon. I won't be returning. That's why I even buy my vehicles there too. More

I was very pleased with the sells person who sold me my new Chevrolet Track , name Mickey. Mickey made sure that I was satisfied before leaving the lot!!! PLEASE give him a raise!!🥰👌🏿👍🏾🎉💯 new Chevrolet Track , name Mickey. Mickey made sure that I was satisfied before leaving the lot!!! PLEASE give him a raise!!🥰👌🏿👍🏾🎉💯 More

Michael at Ferman was outstanding! Took care of the recall issue and had my minor repair taken care of quickly. Thank you Michael for helping get the job done! recall issue and had my minor repair taken care of quickly. Thank you Michael for helping get the job done! More

Service Advisor Michael was professional and made sure everything was taken care of. My appointment was at 8:15 am and they had 2-3 cars ahead of mine. The wait was not bad. everything was taken care of. My appointment was at 8:15 am and they had 2-3 cars ahead of mine. The wait was not bad. More

We executed an extended warrantee on our 2018 Corvette Grand Sport with Juan at Ferman Chevrolet. Our experience was perfect. We were greated nicely upon entering the dealership and our meeting was time Grand Sport with Juan at Ferman Chevrolet. Our experience was perfect. We were greated nicely upon entering the dealership and our meeting was timely and efficient. Thank you. More