Ferman Chevrolet - Tampa - Service Center

Well after all these service visits I am finally able to give you a better rating, it took forever but your getting better !! You could of gotten 5 stars on this visit but you dropped the ball when my truck give you a better rating, it took forever but your getting better !! You could of gotten 5 stars on this visit but you dropped the ball when my truck was done. My appointment was for 9:45am and my truck was done I want to say by 10:00am and back out the finish line but once again not thinking about the customer, between them having some sort of meeting in the office of the person that wrote up my work order plus the fact the tech that did the work turned in the wrong paper work on my truck, so I physically didn't get in and leave till 10:20am !!!! Well you guys almost lived up to all your dealer hype, you know I should get three free oil and rotation changes just for the migraine you guys give me !!! Well let's see what happens next visit, maybe just maybe you will out perform my expectations !! More

My Oil change Service was quick and complete. Great communication from the service live advisor. Great communication from the service live advisor. More

Car maintenance is easy. I've been overly satisfied with my car purchase and the amount of care the dealership gives. I've been overly satisfied with my car purchase and the amount of care the dealership gives. More

They are very professional and very helpful I will continue doing business with them thank you GOD BLESS YOU continue doing business with them thank you GOD BLESS YOU More

Braedens was extremely helpful and efficient thank you I got the car I wanted and am extremely happy with it got the car I wanted and am extremely happy with it More

Braedens was extremely helpful and efficient thank you I got the car I wanted and am extremely happy with it got the car I wanted and am extremely happy with it More

Braedens was extremely helpful and efficient thank you I got the car I wanted and am extremely happy with it got the car I wanted and am extremely happy with it More

Braedens was extremely helpful and efficient thank you I got the car I wanted and am extremely happy with it got the car I wanted and am extremely happy with it More

Braedens was extremely helpful and efficient thank you I got the car I wanted and am extremely happy with it got the car I wanted and am extremely happy with it More

I am absolutely embarrassed that I decided to take my vehicle to Ferman for service ! No communication, thy lie, no follow up calls, etc, etc .!! I've been to the dealership so much for an unresolved iss vehicle to Ferman for service ! No communication, thy lie, no follow up calls, etc, etc .!! I've been to the dealership so much for an unresolved issue that I feel like an employee now. I had to rent two cars because they scheduled me to leave my car but didn't have the part needed. Unnecessary car rental for me and still didnt get my car fixed plus they claim to not have loaner cars. You're a dealership....!! Service is absolutely horrific and needs to be shut down for retraining on customer service. Thank you Ferman for a waste of my time and money....!!! More