Ferman Chevrolet - Tampa

Our visit to Ferman was just incredible. Our visit was not an "ordinary" visit, and was quite an adventure! I can assure ANYONE considering a new or used car to check with your dealership first, and last! not an "ordinary" visit, and was quite an adventure! I can assure ANYONE considering a new or used car to check with your dealership first, and last! Our second visit was with Terry Mahoney. He jumped right in to the "fire", not really knowing our whole dilemma. (A very long story, not important to my review) Terry was patient, knowledgable, funny and very kind. Before meeting Terry , I met Danny Showalter, Mgr. What an incredible person. He would not rest until our obstacle was handled to our satisfaction. He was so sensitive to our needs. As I was waiting in the used car sales floor, I observed these gentlemen, and the other sales staff. They are a very close knit bunch. They are a true team. I know for Terry, this was not an easy stepping in the middle of this sale, as I previously stated, he was not 100% briefed on the situation. And this was ok, as Danny was trying to facilitate the process, as to not have us to be delayed anymore than neccessary. But Terry Our last and final stop was with Tim Kratz. This young man was very professional, while also being very compassionate. He showed true concern about our situation, and our financial issue. I recommend this dealership and the above gentlemen. i can promise you, you will have a wonderful experience! More

I WENT INTO THE DEALERSHIP ON A WHIM HOPING I WOULD BE ABLE TO GET A CAR. MR. CARDO DID EVERYTHING IN HIS POWER TO MAKE SURE I DROVE OFF THE LOT IN THE CAR I CAME FOR. IM SO VERY PLEASED WITH THE CAR I HA ABLE TO GET A CAR. MR. CARDO DID EVERYTHING IN HIS POWER TO MAKE SURE I DROVE OFF THE LOT IN THE CAR I CAME FOR. IM SO VERY PLEASED WITH THE CAR I HAVE AND MORE THAN PLEASED WITH THE HELP I RECIEVED WHEN I VISITED THE LOT. IF ANYONE EVER GOES TO THIS LOT MAKE SURE YOU ASK FOR MR CHARLES CARDO PERSONALLY AND TELL HIM SAM RECOMMENDED YOU HE WILL BE MORE THAN HELPFUL!!! I ABSOLUTELY LOVE MY COBALT!!!!! IM A VERY PLEASED CUSTOMER!!!!!!! More

Had a super bad experience with Brandon Honda. Bryan in Service and Ernie in sales were very nice and helpful. Everyone including the Finance guys were so Great, I left in a 2014 Malibu. How awesome is t Service and Ernie in sales were very nice and helpful. Everyone including the Finance guys were so Great, I left in a 2014 Malibu. How awesome is that!! Plus they were able to get my financing through a Credit Union which is a kiss from the angels. They explained everything very well to me and listened to me. Brandon Honda made me feel cheap and an easy mark. Ferman Chevrolet made me feel like valued customer. Nice Job Margaret Mullins Brandon, FL More

Terry went out of his way for me. I had an idea of what I wanted and he really help me make the final decision. I previously had a 2004 Chevy Malibu which I purchased from this same dealership and now I am t wanted and he really help me make the final decision. I previously had a 2004 Chevy Malibu which I purchased from this same dealership and now I am the proud owner of a 2011 Chevy Mailbu. Everyone was absolutely wonderful and extremely helpful. From Terry to Danny to Jeff, they were all attentive and helped me get exactly what I wanted for the price I wanted to pay for it. I would recommend these guys to anyone in the market for a new or preowned vehicle. I know where I'm going when it's time for a new car.... BACK TO BRANDON FERMAN CHEVY!!!!!! THANKS GUYS!!!!!!!!!!!! More

I had a good experience at Ferman Chevy for the purchase of my first car (without my parents assistance). Chevy has a great setup for customer service in their dealership. They took me for a test drive fo of my first car (without my parents assistance). Chevy has a great setup for customer service in their dealership. They took me for a test drive for the vehicle early on with no strings attached. They switched my liscense plate for me and cleaned the plate, there were other things too (I just cant remember), they also kept asking if there was anything else they could do (I am thankful to Pete, because he was a big part of my pleasant car purchase experience). Even after the purchase of the car they did not ditch me but continued their good customer service. Even when I got in my first fender bender, they were still their to assist me in the process of getting it repaired (Pete especially). The customer service I though was very good when taking my vehicle in for service so far at this Ferman Chevy dealership. They have wifi in the waiting room, and some other nice features to the waiting room too. Overall from start to thus far 6000+ miles on my car I have been pleased with this Ferman Chevy. I am also pleased with my Chevy Sonic 2013... Coming from Nissan, I did not think Chevy could output a comparable regular automobile, but so far I have been impressed by the customer service of Ferman Chevy and quality of the 2013 Chevy Sonic. I did not think the car would be this good (knock on wood). Although the price was not overly-cheap, I left there thinking I got a good deal, and (knock on wood) I think the purchase was a good value for the price. One thing I did not like, was I felt sales was a little too concerned with the survey, and me grading them well on the survey. (This concern affected their friendliness score (otherwise they were very friendly and pleasant to be around)). I do not think they needed to be concerned at all. They provided such good solid consistant customer service, (I believe) a casual mention of the survey would have been sufficient for me to brag about them :-). Overall I give them "above and beyond" on customer service, and a surprisingly "excellent" on vehicle quality. So far this is the best Chevy dealership I have been to... I think it would be hard to find one as good... More

My wife and I had the pleasure of working with Mr Nelson Baez of Ferman Chevrolet in Tampa. Nelson was not only extremely helpful during the purchase phase but, has been consistently in communication with u Baez of Ferman Chevrolet in Tampa. Nelson was not only extremely helpful during the purchase phase but, has been consistently in communication with us regularly. I will be purchasing additional vehicles from this fine salesman in the in the future. Thank you. More

I recently bought a 2014 Chevy Cruze 2LT from Jose Inoa, and he was very helpful and understanding. He worked with me to get the maximum amount for my trade in, and he helped me get the discounts to get th and he was very helpful and understanding. He worked with me to get the maximum amount for my trade in, and he helped me get the discounts to get the 2014 Chevy Cruze within my price range. He was knowledgeable about the vehicle and understood my needs to help me find the best car choice. This dealership is a no pressure to buy dealership and the friendliness of Jose, Brian (sales manager), and Tim (finance manager) cannot be beat. I thank you all for your help in getting me into the vehicle I wanted, and I would definitely recommend your dealership to friends, family, and acquaintances. More

This will be the 6th new vehicle we have purchased or leased from Ferman Chevy of Tampa. Each experience has been good. Jim Connor and Ernie Taylor have been there for each purchase. They have alway leased from Ferman Chevy of Tampa. Each experience has been good. Jim Connor and Ernie Taylor have been there for each purchase. They have always strived to make sure we are happy with the purchase and make the transition to a new vehicle as seamless as possible. We have found no other dealer that offers a better value for a vehicle than Ferman Chevy. If you are in need of a new vehicle please stop by Ferman and ask for Ernie Taylor and Jim Connor. Barry and Debar Littlefield More

I had great service from Jose. He convinced me to go ahead and replace my 2013 Kia with a 2014 Malibu. I would recommend him to any of my friends. ahead and replace my 2013 Kia with a 2014 Malibu. I would recommend him to any of my friends. More

My wife and I have each purchased a car with Nelson as our sales person. He is honest and very easy to deal with and he has a great sense of humor, which my wife and I appreciate. our sales person. He is honest and very easy to deal with and he has a great sense of humor, which my wife and I appreciate. More