Ferman Chevrolet - Tampa

First time buyer, awesome experience. This was my first experience buying a new vehicle and I had a less than wonderful experience at another dealership, so I was a bit guarded going into This was my first experience buying a new vehicle and I had a less than wonderful experience at another dealership, so I was a bit guarded going into Ferman. We were greeted by Gabriel Tavarez who was SO wonderful to work with. It was a low pressure environment and we didn't feel as though we were crowded by slaes people. He was friendly and personable and took the time to explain every detail of the truck we were interested in. He got me a great deal on the truck and on my trade. He also sat with me after the purchase to go over all the features of the truck to make sure I understood everything, since I was upgrading from an older vehicle without all the bells and whistles that the new vehicles have now. It was a quick and easy experience and I very highly recommend Ferman and Gabriel Tavarez. More

What Sevice? I took my truck to Ferman for an engine problem. They gave me a quote and I authorized the work on Wednesday. I hadn't heard anything by Friday so I c I took my truck to Ferman for an engine problem. They gave me a quote and I authorized the work on Wednesday. I hadn't heard anything by Friday so I called Ryan Ronne, their service advisor. I called four times and left messages that were never returned. On Monday I went through the switchboard and got him. He said the parts were due (I was never told that parts weren't available) that day. No word, no calls accepted. I got the truck back on Wednesday, two weeks later. The first time I drove it it stranded me at Publix. More calls and messages to Ryan with no reply. I cannot imagine purchasing a car from Ferman and facing this nonexistent service. They are the worst. If you have to go here avoid Ryan Ronne. More

Over thirty years and 20 vehicles of satisfaction. Gabe Tavarez is ultra knowledgeable about trucks, is polite, and very helpful. Catherine Weber was very professional and helpful. Don't ever lose the Gabe Tavarez is ultra knowledgeable about trucks, is polite, and very helpful. Catherine Weber was very professional and helpful. Don't ever lose them or Hutchinson, who patiently listened to us and paired Gabe up with Catherine. More

great car buying experience! The process at Ferman Chevy was quick and enjoyable. They got me the best deal on my trade and on my purchase. Adam is the one to see! The process at Ferman Chevy was quick and enjoyable. They got me the best deal on my trade and on my purchase. Adam is the one to see! More

SUPERB SERVICE I just had the most wonderful experience with Ferman Chevrolet of Tampa. I had to take my 2014 VOLT up to Newberry, FL last week for a couple of fune I just had the most wonderful experience with Ferman Chevrolet of Tampa. I had to take my 2014 VOLT up to Newberry, FL last week for a couple of funerals. The night before I was to leave my vehicle started to STINK really bad. I checked everything I could and could not find the source. I had to drive all the way from Newberry to Tampa smelling that and then all week at work. I was going crazy. Within minutes of arriving at Ferman Chevrolet, they were able to determine that a SNAKE had crawled into my engine, and died. They removed the snake and cleaned the engine right away. From the service writer to the technicians, the absolute best people and the best service. This dealer is a WINNER. More

The quickest and easiest car purchase I've had I saw a car online that I really liked. I made an appointment to look at it and when I arrived, the sales person (Brandon) had it pulled around waitin I saw a car online that I really liked. I made an appointment to look at it and when I arrived, the sales person (Brandon) had it pulled around waiting for me. But, he went above and beyond by bringing up other two other cars similar to the one I wanted. When I arrived, there were three very nice cars waiting for me! I ended up with the one I originally came for, but it was good to see the other options! After I picked out the car, it took about 45 minutes before I was on my way with a full tank of gas and clean new (used) car! Thanks Brandon and Tracey! More

Perfect 10! The service I received from Charles B. at Ferman Chevrolet Maza of Tampa was outstanding! I am 100% satisfied with my new car, as well as all areas of The service I received from Charles B. at Ferman Chevrolet Maza of Tampa was outstanding! I am 100% satisfied with my new car, as well as all areas of your service. I couldn't have asked for a more thoughtful and helpful consultant. He even came in on his day off to help me. I count myself very lucky to have had him working with me! My experience was absolutely a perfect 10! I plan to recommend him to everyone I know! Go to Ferman Chevrolet Maza of Tampa and ask for Charles. You won't regret it! More

Great Buying experience I recently visited Ferman Chevrolet in Tampa to purchase a silverado. I started with an appointment scheduled by Steve Stanley. He set my appointment I recently visited Ferman Chevrolet in Tampa to purchase a silverado. I started with an appointment scheduled by Steve Stanley. He set my appointment with Bob Larkin. I explained the truck I was looking for and the pricing I wanted. He worked very hard with Ed Pohl and the sales manager Neil to find the exact truck I was looking for in my price range. They presented several options and I purchased the truck that I was looking for! This is my 5th vehicle that I have purchased from Ferman Chevrolet and I can honestly say that each and every purchase has been very pleasant and professional. I will continue to support Ferman Chevrolet with my future purchases. More

Service department Customer service stops once you purchase your vehicle. I was told different prices 3 times during my visit, had to watch the mechanic to ensure he was Customer service stops once you purchase your vehicle. I was told different prices 3 times during my visit, had to watch the mechanic to ensure he was doing his job, which I corrected him on tire rotation and filling my fluids up doing oil change. 2 days laters my "replace fluids" sign appeared. Stated I needed all new tires when I just had them replaced. And now, the is an electrical problem because my warning light came on. When I called to ask, took me all day to get a human voice, which was belittling. also states there is a diagnostic fee which applies to the charges to repair it, even though I have warranty? Doesn't make sense. I never had an issue with my car until I took it in to them. Cashier asked for lots of money and asks you to sign multiple papers, and when questioned she can't says she doesn't know. Trust was not earned. More