3,912 Reviews of Ferman BMW - Service Center
Always friendly, clearly communicate what to expect and Sal will always go above and beyond to answer any questions or connect you with someone. Sal will always go above and beyond to answer any questions or connect you with someone. More
We were a first time customer at this particular location and had a great experiance. Staff was very knowledgeable and professional. Will come back for sure. and had a great experiance. Staff was very knowledgeable and professional. Will come back for sure. More
Another great service experience, thanks to Sal! Sal is organized, efficient, & responsive. The loaner vehicle guy was friendly & quick! Happy with the experience! Sal is organized, efficient, & responsive. The loaner vehicle guy was friendly & quick! Happy with the experience! More
Sal is the only reason I come there. , he’s professional and a very lovely person. , he’s professional and a very lovely person. More
I had an exceptional experience with Cesar as my service advisor during my recent visit. He assisted me with an oil change and brake fluid change, and I couldn’t be more pleased with his professionalism and advisor during my recent visit. He assisted me with an oil change and brake fluid change, and I couldn’t be more pleased with his professionalism and attention to detail. From the moment I arrived, Cesar made the process seamless and stress-free. He was knowledgeable and took the time to explain everything clearly, ensuring I understood the services being performed. His friendly demeanor and genuine care for customer satisfaction really stood out. It’s clear that Cesar takes pride in his work and goes above and beyond to provide outstanding service. Thanks to Cesar, I left feeling confident that my car was in excellent hands. I highly recommend him to anyone in need of top-notch service! More
Service department has amazing customer service. Always keeps me informed with videos to show what work needs done and what may need to be done in the near future. They recently assisted me with n Always keeps me informed with videos to show what work needs done and what may need to be done in the near future. They recently assisted me with needing work done on my car because I couldn’t afford to get my headlight fixed. More
Sal is very Attentive to a customers needs. Meeting customers needs is his top priority Meeting customers needs is his top priority More