Ferman BMW - Service Center

Best service to date My first visit to your dealership was last Jan because out of 3 other dealerships yours was the only one that could help me in short notice n it was y My first visit to your dealership was last Jan because out of 3 other dealerships yours was the only one that could help me in short notice n it was your service that brought me back this time . No difference this time , Jamie Byrd rolled out the red carpet treatment informed me of a recall & he was willing to do at that visit so I didn’t have to make an appointment to return to deal with it . 2 thumbs up for the service n a great adviser thanks Monty More

Recall and annual service They are always very pleasant and helpful. I never have a problem getting an appointment that works for me. I'm very picky about my special car and th They are always very pleasant and helpful. I never have a problem getting an appointment that works for me. I'm very picky about my special car and they treat my car as special. Location is only 3.7 miles from my home so why wouldn't I use them. More

check up and replacement of cabin filters The reception technical advisor was informative and provided progress during the visit. The vehicle was ready before promised. The waiting area and The reception technical advisor was informative and provided progress during the visit. The vehicle was ready before promised. The waiting area and snacks were more than welcoming. More

Great service The shop was clean the service advisor kept me well informed during my stay. They were knowledgeable and helped me get my car fixed. I The shop was clean the service advisor kept me well informed during my stay. They were knowledgeable and helped me get my car fixed. I More

Brake replacement at Ferman BMW Nick did an excellent job coordinating the replacement of my front disc brakes, pads, rotors and sensors as well as arranging for a loaner car while t Nick did an excellent job coordinating the replacement of my front disc brakes, pads, rotors and sensors as well as arranging for a loaner car while the work was being done. . Very happy with the result. More

Air bag recall and oil change, all went well. The service agent Nick Hawk was excellent, even to the point of applying a current discount for the oil change without my asking. Good experience! The service agent Nick Hawk was excellent, even to the point of applying a current discount for the oil change without my asking. Good experience! More

Exceptional Customer Service Working with Jaimie made my appt pleasurable. I took a loaner as well and that was good too. Very professional staff. Jaimie’s team person that tried Working with Jaimie made my appt pleasurable. I took a loaner as well and that was good too. Very professional staff. Jaimie’s team person that tried out my car for the vibration was also great. More

Scheduled service and two new tires Charles Drivas, was very pleasant and informative. I needed two new rear tires which were worn. They had cords showing on the tire. It was also close Charles Drivas, was very pleasant and informative. I needed two new rear tires which were worn. They had cords showing on the tire. It was also close to my scheduled maintenance which was preformed at the same appointment. More