Ferman BMW - Service Center

Great service Always have top notch service at FERMAN MINi over these past 10+ years since I bought my 1st of 4 MINIS. A bunch of great friendly people is the norm Always have top notch service at FERMAN MINi over these past 10+ years since I bought my 1st of 4 MINIS. A bunch of great friendly people is the norm there in all departments I’ve had contacts with. More

Great service! We had wonderful service thanks to Douglas Wilder our Service Advisor! He was very knowledgeable and kept us informed. I would definitely recommend We had wonderful service thanks to Douglas Wilder our Service Advisor! He was very knowledgeable and kept us informed. I would definitely recommend Ferman BMW. More

Great Service . Great experience. Great people. Easy to schedule appointments Gave me great information about my car, and had the additional items I was looking for . Great experience. Great people. Easy to schedule appointments Gave me great information about my car, and had the additional items I was looking for in the Parts Department. More

Timely service Had an issue and they handled it timely and they had the car back quickly. Kept me updated all through the process and made sound recommendations. I Had an issue and they handled it timely and they had the car back quickly. Kept me updated all through the process and made sound recommendations. I have owned BMW’s and Mini has the same great service. Thanks Mini! More

Price high They needed to fix/replace the oil filter housing, however they just did that less than a year ago. Doesn't instill confidence. Prices of what seems l They needed to fix/replace the oil filter housing, however they just did that less than a year ago. Doesn't instill confidence. Prices of what seems like a simple job seem high to me. To replace a O2 sensor, was quoted $450. More

Great service From service, Oil changes to accessories this is a great place! I was scheduled for device and was given a loaner, everything was smooth. Hands down From service, Oil changes to accessories this is a great place! I was scheduled for device and was given a loaner, everything was smooth. Hands down Ferman BMW with MY BMW! I highly recommend and continue to be your loyal patron! More

Routine 20K service Still covered under it it’s three-year 36,000 mile bumper-to-bumper no charge service. They replaced all the filters in the cabin and did oil change. Still covered under it it’s three-year 36,000 mile bumper-to-bumper no charge service. They replaced all the filters in the cabin and did oil change. More

Mini inspection/Oil Change Mark, was more than helpful he went above and beyond. Ferman Mini gave excellent service in diagnosing the issue. A million Thanks to Mark and Ferman Mark, was more than helpful he went above and beyond. Ferman Mini gave excellent service in diagnosing the issue. A million Thanks to Mark and Ferman Mini for excellent service👍🏻😀 More

Last free service under warranty, All went well with this our final service under factory warranty.With only 11,300 miles on our 2014 series 435i convertible we intend to purchase a 3 All went well with this our final service under factory warranty.With only 11,300 miles on our 2014 series 435i convertible we intend to purchase a 3 yr extended warranty from Joe Cleaver by June 15-2018. Joe was our original service writer before he moved to mini.We hope to purchase the generation series 4 convertible when it enters the mark place in 2020-2021. More

Excellent attention and service. I have been a Ferman customer for over ten years and have enjoyed their excellent customer service and quality cars from the least expensive to the mo I have been a Ferman customer for over ten years and have enjoyed their excellent customer service and quality cars from the least expensive to the most expensive. More