Ferman BMW - Service Center

BMW i3 Service Both Toby and Cesar provided class A service and both are highly recommended. All services were completed on time and their speed of communication is Both Toby and Cesar provided class A service and both are highly recommended. All services were completed on time and their speed of communication is fantastic. More

Great people!! Very happy with Ferman BMW, Only one problem and it is when it comes to CAR WASH. Must of the time is comes back dirty, and small scratches. It woul Very happy with Ferman BMW, Only one problem and it is when it comes to CAR WASH. Must of the time is comes back dirty, and small scratches. It would be nice if Ferman BMW would offer a detail. my overall experience is great. More

Excellent Customer Service Cesar was outstanding. He kept me well informed as to the state of my service. He was proactive in getting the estimate for the new tires I needed. An Cesar was outstanding. He kept me well informed as to the state of my service. He was proactive in getting the estimate for the new tires I needed. And personally made sure that my vehicle was as close to perfect as possible when I picked it up. I highly recommend Cesar as a service representative. More

Recommendation Darlene and Paul in the Mini Cooper service department, took wonderful care of me. I appreciate their help resolving a difficult situation involving Darlene and Paul in the Mini Cooper service department, took wonderful care of me. I appreciate their help resolving a difficult situation involving another dealership. More

Tire service Best service team anywhere. Friendly, courteous and knowledgeable. They are time conscious when customer waiting. I would remember to anyone who has a Best service team anywhere. Friendly, courteous and knowledgeable. They are time conscious when customer waiting. I would remember to anyone who has a BMW. Thank you. More

Jamie once again made my experience flawless. My vehicle X5 BMW had been serviced early this Spring. Last week I found I was having the same exact problem. I was able to get in with no wait and My vehicle X5 BMW had been serviced early this Spring. Last week I found I was having the same exact problem. I was able to get in with no wait and Jamie’s was able to accommodate me with a loaner. My car was fixed within a couple of days and it was covered by the dealership warranty. I’m very pleased. More

Excellent Job! Ferman BMW has the best customer service, and the most efficient and courteous staff! I highly recommend their team! Great job! Beat in Tampabay! Than Ferman BMW has the best customer service, and the most efficient and courteous staff! I highly recommend their team! Great job! Beat in Tampabay! Thanks! More

Prepurchase check I took the car for a precheck before buying the car from another dealer. I got a great service and attention, and a call the next day and a text toda I took the car for a precheck before buying the car from another dealer. I got a great service and attention, and a call the next day and a text today to see how things were going. And the best part is that they offered me a full warranty service on an air-bag. I loved the car, I bought it, so now I will take the car for the service, they even offered me a loan until gets fix. This is what we call service. More

Had a few concerns Called the dealership and was told to bring the car by for a few concerns I had. They took care of them quickly and resolved them. Called the dealership and was told to bring the car by for a few concerns I had. They took care of them quickly and resolved them. More

Awesome service and staff! Everyone at Ferman BMW is so friendly and helpful! I purchased my vehicle in another state but they kindly helped me from scheduling all of the way to Everyone at Ferman BMW is so friendly and helpful! I purchased my vehicle in another state but they kindly helped me from scheduling all of the way to fixing the issue. And, Nicholas was amazing and also extending his services whenever I needed to bring my vehicle in again. I can’t say enough good things about this dealership! More