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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,913 Reviews

3,913 Reviews of Ferman BMW - Service Center

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January 11, 2025

Andres was the service advisor and he was extremely helpful and easy to reach when called. He responds quickly to messages and explained the car issue clearly. More

by ROLDANCRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Everyone is always friendly knowledgeable and eager to help. Always kept up to date with service being performed. Thank you to the whole team . More

by magicalmelody39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Panico
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Bill Comninel was great to work with! Best experience at a dealership in a long time. More

by heathers5
Recommend Dealer
Yes
Employees Worked With
Scott Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Comninel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Radeker
January 10, 2025

Although the dealership was under construction, the experience went smoothly and staff were knowledgeable and helped me purchase my dream vehicle. More

by jlambe27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Patti
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

First call into BDM was horrible; Nina was rude and hung up on me when I asked to speak with a manager; dealership and Mary Teller helped me get my son’s car back in shape to go back to school. Boo BDM, ye More

by Amceresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Their service department up charges and replace unnecessay parts. It’s happened more than once to me. I can prove it. More

by ceo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Annese
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Exceptional service from start to finish! Bud Almand was courteous and professional !!!! I have been to Mercedes and Porsche dealerships with car repairs and Bud's level of service is the be More

by karenpanarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bud Almand
Jan 10, 2025 -

karenpanarelli responded

Exceptional service from start to finish! Bud Almand was courteous and professional !!!! I have been to Mercedes and Porsche dealerships with car repairs and Bud's level of service is the best I have experienced. BTW---I purchased this vehicle from your dealership for my daughter and will certainly consider your company for my next vehicle

January 09, 2025

Excellent service and communication. They kept updated and informed. Would highly recommend service at Fermen BMW. More

by hal.ziecheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
January 09, 2025

My service advisor Roy was wonderful. He was communicative and pleasant to work with. The work performed was as good as well. More

by mariaivelisse77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
January 09, 2025

Excellent service. Professionally superb. Friendly and helpful. Honestly with me about my needs and costs. Helpful agents and even the staff that takes the cars back. More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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