3,913 Reviews of Ferman BMW - Service Center
Andres was the service advisor and he was extremely helpful and easy to reach when called. He responds quickly to messages and explained the car issue clearly. helpful and easy to reach when called. He responds quickly to messages and explained the car issue clearly. More
Everyone is always friendly knowledgeable and eager to help. Always kept up to date with service being performed. Thank you to the whole team . help. Always kept up to date with service being performed. Thank you to the whole team . More
Bill Comninel was great to work with! Best experience at a dealership in a long time. Best experience at a dealership in a long time. More
Although the dealership was under construction, the experience went smoothly and staff were knowledgeable and helped me purchase my dream vehicle. experience went smoothly and staff were knowledgeable and helped me purchase my dream vehicle. More
First call into BDM was horrible; Nina was rude and hung up on me when I asked to speak with a manager; dealership and Mary Teller helped me get my son’s car back in shape to go back to school. Boo BDM, ye up on me when I asked to speak with a manager; dealership and Mary Teller helped me get my son’s car back in shape to go back to school. Boo BDM, yeah Ferman team! More
Their service department up charges and replace unnecessay parts. It’s happened more than once to me. I can prove it. unnecessay parts. It’s happened more than once to me. I can prove it. More
Exceptional service from start to finish! Bud Almand was courteous and professional !!!! I have been to Mercedes and Porsche dealerships with car repairs and Bud's level of service is the be Bud Almand was courteous and professional !!!! I have been to Mercedes and Porsche dealerships with car repairs and Bud's level of service is the best I have experienced. BTW---I purchased this vehicle from your dealership for my daughter and will certainly consider your company for my next vehicle More
Excellent service. Professionally superb. Friendly and helpful. Honestly with me about my needs and costs. Helpful agents and even the staff that takes the cars back. Professionally superb. Friendly and helpful. Honestly with me about my needs and costs. Helpful agents and even the staff that takes the cars back. More