Ferman BMW - Service Center

Andrew was professional, always kept me informed and up to speed, he was great with communication. to speed, he was great with communication. More

I wanted to take a moment to recognize the exceptional service provided by Roy Landis at BMW Ferman. Roy has been incredibly professional, knowledgeable, and dedicated while assisting me with my rim repai service provided by Roy Landis at BMW Ferman. Roy has been incredibly professional, knowledgeable, and dedicated while assisting me with my rim repair, tire replacement, and front headlight repair/replacement. From the start, he demonstrated outstanding customer service, ensuring clear and consistent communication throughout the process. He went above and beyond by arranging a loaner car for my convenience, making the experience seamless and stress-free. His persistence, technical expertise, and genuine kindness truly set him apart, making him an invaluable asset to your team. Roy’s commitment to excellence reflects the high standards of BMW, and I sincerely appreciate his support. I highly recommend him for recognition for his outstanding service. Thank you Marcin Bieniek More

Sal was great keeping me informed on my car while being serviced. Sal explained everything I needed to get done on my car. He always gets back to me if he can not answered the phone, serviced. Sal explained everything I needed to get done on my car. He always gets back to me if he can not answered the phone, More

The best in customer support and service! Dave and Sal are terrific! Super dealer! Thanks. Dave and Sal are terrific! Super dealer! Thanks. More

Mario is an asset to Ferman BMW. Turned a so so experience into a top shelf experience. Turned a so so experience into a top shelf experience. More

Roy is always so hospitable and professional! It’s always great to see Roy ready to assist in any situation regarding my BMW’s! It’s always great to see Roy ready to assist in any situation regarding my BMW’s! More

Always a pleasure to first meet Jaime your service drive manager when I arrive. He is the best. Nick my service advisor is always kind and helpful. All employees I've dealt with are courteous and profes manager when I arrive. He is the best. Nick my service advisor is always kind and helpful. All employees I've dealt with are courteous and professional. More

If I could give a zero rating I would, Bmw has too many kids working in the back area as mechanics, I recently had a mechanic clear all the stuff from my computer that BMW did not do they work in the car kids working in the back area as mechanics, I recently had a mechanic clear all the stuff from my computer that BMW did not do they work in the car and then they don’t reset xxxx and charge you a freaking arm and a leg More

Great support and facility. Robert was great support on coordinating the schedule and organizing service. Robert was great support on coordinating the schedule and organizing service. More

I live in Jacksonville, Fl. but was on trip at our condo at Innisbrook in Palm Harbor and my BMW X-5 was due for service . I called and made an appointment at Ferman BMW in Palm but was on trip at our condo at Innisbrook in Palm Harbor and my BMW X-5 was due for service . I called and made an appointment at Ferman BMW in Palm Harbor . My car was serviced and I picked it up in 2 hours. More