Ferman BMW - Service Center

Poor. Was provided wrong information. Feeman made a mistake and then did not want to help afterwards. Text me for more information Was provided wrong information. Feeman made a mistake and then did not want to help afterwards. Text me for more information More

The dealership is always professional, communicate well, video the progress and make it easy to use them. video the progress and make it easy to use them. More

Quality of service was top notch. Communication is key and I was always kept up to date Communication is key and I was always kept up to date More

Everything was great. All was delivered on time and under budget. I was surprised how good looking and tall Bob was! All was delivered on time and under budget. I was surprised how good looking and tall Bob was! More

Always friendly and polite, from the sales team to the service team! Love the coffee and snack station as well! service team! Love the coffee and snack station as well! More

Everything was great. Sal my service representative was very helpful and the work done was fully to my satisfaction. Sal my service representative was very helpful and the work done was fully to my satisfaction. More

I found the service to be extremely expensive and have asked for a professional courtesy asked for a professional courtesy More

Great customer service. Jamie was professional and maintained open communication throughout the process of fixing the software issue. Leah was amazing- knowledgeable and fri Jamie was professional and maintained open communication throughout the process of fixing the software issue. Leah was amazing- knowledgeable and friendly. More

Excellent service as usual from start to finish, Ferman service department staff is second to none. I’m never disappointed with the friendly knowledgeable staff who is always on their game. service department staff is second to none. I’m never disappointed with the friendly knowledgeable staff who is always on their game. More

Quick and easy to make an appointment and appreciated the Uber service. Drop off and pickup were a breeze. Uber service. Drop off and pickup were a breeze. More