Ferman BMW

Love these people Text what I need. Come in get a loaner. Pick it up later. Awesome people . They take all of the pain out of it!thank you! Text what I need. Come in get a loaner. Pick it up later. Awesome people . They take all of the pain out of it!thank you! More

Wonderful "Genius Experience" Recently purchased a M850i and had a most pleasant overall sales experience with Gary Mack and his surrounding associates. I want to point out the exc Recently purchased a M850i and had a most pleasant overall sales experience with Gary Mack and his surrounding associates. I want to point out the exceptional tutoring I encountered from Kenny Russell, who explained and detailed the myriad intricacies included with my vehicle in a easily understandable, pleasant, enjoyable, relaxed, humorous fashion. These two individuals are the primary reason I would plan to return to Ferman's in the future. More

Steven Venden performed at 100% again, wonderful person Working with Steven made the experience wonderful again ! Highly recommended Worked with him few years ago and still shows the passion for his work Working with Steven made the experience wonderful again ! Highly recommended Worked with him few years ago and still shows the passion for his work Another awesome job Steve Thank you!! More

Excellent Communication From beginning to end the sales process was streamlined and informative. Best car buying experience I’ve had. I enjoyed doing business with the deal From beginning to end the sales process was streamlined and informative. Best car buying experience I’ve had. I enjoyed doing business with the dealership. More

Great customer service Loved my experience from start to finish. Every one I worked with was courteous and took the time to go over any questions I had. Loved my experience from start to finish. Every one I worked with was courteous and took the time to go over any questions I had. More

The most professional I am an EXPERIENCED car buyer so I have realistic expectations for a transaction, this dealership is the most professional I have ever dealt with. The I am an EXPERIENCED car buyer so I have realistic expectations for a transaction, this dealership is the most professional I have ever dealt with. The education was excellent, the no pressure technique was a pleasant surprise. Negotiations were smooth and respectful. And at the end of the process, Ferman was the highest on my high end trade, and lowest on the purchase price. Thank you Bob and Michael and the helpful young lady at the front desk. More

Pleasant, experienced, no games Overall experience was awesome, best experience at a dealership I've ever had. They could have done a better job detailing my car after purchase, but Overall experience was awesome, best experience at a dealership I've ever had. They could have done a better job detailing my car after purchase, but overall my experience was awesome! Friendly, know what they're talking about, and seem like they genuinely enjoy their job and want to help you. More

Impressive and doesn’t oversell After being unhappy in the service and continued oversell of unnecessary items by another local BMW dealer, I selected Ferman BMW for my most recent s After being unhappy in the service and continued oversell of unnecessary items by another local BMW dealer, I selected Ferman BMW for my most recent service. I was very pleased with the information they shared, the fact they did not try to upsell me on fixing things that were not wrong with my car and the convenience of the arrangements to get my car there and also myself to work. I live in Tampa but am now a Ferman BMW fan! More

Engine light came on when wife on way to work, she came home She only went 3 blocks when the light went on. I drove her to work. I used my OBD to diagnose the problem, the code was P0456. I made an appointment She only went 3 blocks when the light went on. I drove her to work. I used my OBD to diagnose the problem, the code was P0456. I made an appointment for the morning. The service adviser was very professional and courteous. The problem (leaking gasket on gas cap). Everything took about 2 hours and they washed the car. Alex Murray More

Great experience except for sales tax issue We had another very good experience buying a car from Brian Gains. Had an issue doing the financial paperwork because the dealers computer system had We had another very good experience buying a car from Brian Gains. Had an issue doing the financial paperwork because the dealers computer system had the wrong sales tax percentage in the system for Manatee county. This wasted a lot of time figuring out what went wrong. More