Ferman BMW

Great experience. Working with Dan was effortless. His laidback demeanor and no-nonsense style of selling me a car was a breath of fresh air. He should be a sales train Working with Dan was effortless. His laidback demeanor and no-nonsense style of selling me a car was a breath of fresh air. He should be a sales trainer for Ferman BMW. He answered all of my questions and even some I was thinking about asking. Knowledgeable, intuitive and very polite. I would recommend Dan to anyone I know that is looking for a car and wise person to do business with. More

Always a pleasant experience. Everyone is helpful and courteous. I love the valet service. I have recommended this dealership to several friends and one of them purchased a Mini Everyone is helpful and courteous. I love the valet service. I have recommended this dealership to several friends and one of them purchased a Mini More

service From the time we purchased our 2011 BMW X6, We have always had a wonderful experience, from the sales rep to the service department, would highly reco From the time we purchased our 2011 BMW X6, We have always had a wonderful experience, from the sales rep to the service department, would highly recommend this place to friends. More

They made it right After management learned about a problem I'd had, their response was instant. Good to their word. Sorry that it didn't get done the first time After management learned about a problem I'd had, their response was instant. Good to their word. Sorry that it didn't get done the first time More

Great all around! Mike A. was patient, clear, and always professional. He helped us get into the car of our dreams, and took care of all the little details with a smile Mike A. was patient, clear, and always professional. He helped us get into the car of our dreams, and took care of all the little details with a smile. Highly recommend Mike and Ferman BMW! More

Superior experience at Ferman BMW. Just purchased my second BMW- at Ferman BMW. Want to give a shout out to sales manager Alan, superior sales advisor Mary, Mr. tech savvy Alex, super Just purchased my second BMW- at Ferman BMW. Want to give a shout out to sales manager Alan, superior sales advisor Mary, Mr. tech savvy Alex, super smart and delightful AJ, and last but not least the man the wonderful Willie. So thank you all,look forwarding to visiting the dealership soon. More

Just okay There was no advance planning and my service rep treated me as if my questions were barely tolerable. It was known that prior to my visit that my tire There was no advance planning and my service rep treated me as if my questions were barely tolerable. It was known that prior to my visit that my tire had a slow leak and no one checked on the availability of a replacement tire until I had already waited an hour. It took 3 hours to change oil, wipers, and one tire. It was also frustrating that pricing a simple wiper replacement took so long and was so expensive. The processes could definitely use some streamlining. More

Annual Service Good professional service. In for annual maintenance, nothing unexpected. Was able to get a loaner and not have to wait in the showroom. Car was retur Good professional service. In for annual maintenance, nothing unexpected. Was able to get a loaner and not have to wait in the showroom. Car was returned clean when done. More

Very pleased I was very pleased with my recent experience with leasing my new vehicle. Mary Keller is an outstanding sales person! The price and trade in value w I was very pleased with my recent experience with leasing my new vehicle. Mary Keller is an outstanding sales person! The price and trade in value were very fair. More

Had a great experience David Soto the Salesmen was very helpful in getting my deal done. The finance department was very helpful as well and made my experience great! David Soto the Salesmen was very helpful in getting my deal done. The finance department was very helpful as well and made my experience great! More