Ferguson Subaru

We only have good things to say about Ferguson Subaru, it's sales people, and the service department. We have never had a bad experience. The phone call from Chester Lohman asking to buy our 2024 Outback it's sales people, and the service department. We have never had a bad experience. The phone call from Chester Lohman asking to buy our 2024 Outback was a complete surprise, that turned out to be a very good deal for us. More

We’ve bought 4 vehicles now from Jake Pry and Ferguson Subaru and couldn’t be happier! Thanks again! Subaru and couldn’t be happier! Thanks again! More

Chester helped my family buy a few cars. I haven't purchased a new car in a long time and Chester made it easy! Go see Chet-dogg! I haven't purchased a new car in a long time and Chester made it easy! Go see Chet-dogg! More

Not once did I feel pressured into buying my car and when I was ready to buy Jacob make sure I had all the information I needed on the vehicle I was interested in. Extremely satisfied with my new car. I was ready to buy Jacob make sure I had all the information I needed on the vehicle I was interested in. Extremely satisfied with my new car. More

. Best experience I have had in a dealership sold us a car on 10.-30-25 He was with us showing and comparing, answering questions . Shelly was also a w car on 10.-30-25 He was with us showing and comparing, answering questions . Shelly was also a w More

JUVI WAS A GOOD LISTENER, MATCHED CAR TO NEEDS. DEALERSHIP HAS A VERY GOOD REPUTATION. DEALERSHIP HAS A VERY GOOD REPUTATION. More

Chester is the best car salesman I have ever dealt with. We drive 2 hours (one way) to work with him and the Ferguson team. They are great! We drive 2 hours (one way) to work with him and the Ferguson team. They are great! More

Friendly, knowledgabe staff. This is our second purchase from Ferguson. Chester is the best salesman, This is our second purchase from Ferguson. Chester is the best salesman, More

I’ve owned my Subaru since new—it had only 35 miles when I purchased it. Unfortunately, the service experience has been nothing short of frustrating, and I feel it’s important to share my experience. Mul I purchased it. Unfortunately, the service experience has been nothing short of frustrating, and I feel it’s important to share my experience. Multiple Service Visits: This is the third time they have had my vehicle. After prior service, the car continued to smoke, which required me to bring it back. Because of this, I have spent more time driving their loaner cars than my own brand new vehicle. Loaner Car Tire Issue: While using their loaner, I was forced off the road by a semi and ended up with a flat tire. At first, I was told they would “try to have it covered.” Later, I was suddenly called at work and told I had to pay for the tire immediately. I had already offered to pay by check when I returned the loaner, but they insisted on immediate payment and warned me about their 3% credit card fee. The pressure and lack of flexibility were unprofessional. Detailing Excuse: When they finally completed service, I was told they “detailed” my car as a goodwill gesture. In reality, most service departments provide a wash or detail after service, and my car went in clean to begin with. I would have preferred they honor their word on the tire instead of treating a detail as compensation. Shady Communication: I was strung along with mixed messages—first told the tire might be covered, then pressured to pay right away. This inconsistency reflects poorly on how they treat customers. In summary: I purchased a new Subaru so I wouldn’t have to deal with these kinds of problems, yet I’ve been without my car for weeks at a time, driving loaners more than my own vehicle. The handling of the tire issue and the repeated return visits due to unresolved problems make me question their integrity and professionalism. More

Super easy and delightful with Juvi helping find the perfect vehicle fast for me. He listened and didn’t question my decisions. perfect vehicle fast for me. He listened and didn’t question my decisions. More