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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,868 Reviews

1,868 Reviews of Ferguson Buick GMC - Service Center

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June 01, 2024

I almost didn’t come back because of a previous service department person I dealt with. But My recent experience was much better! More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

I bought my 2019 SUV here and brought my m-inlaw here to buy her SUV. I really like the $0 deductible for my extended warranty work. More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allyson in Service Dept
May 31, 2024

Very knowledgeable and helpful service department Clean and so is my car. Will always recommend Ferguson More

by SCOTTANDELLENWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Very friendly. Listened to my concerns and they got me in and out in a great timeframe. I appreciate the quality service I was given. More

by BILLY53
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

In all honesty, I QUIT going to dealerships for any type of maintenance back in the 80’s because the dealership. I purchased the vehicle from a Chevrolet dealership in Houston who refused to do warranty rep More

by JUANPAPA54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian @ the service desk.
May 30, 2024

The recalled replacement of the airbag was accomplished quickly and within the time estimate given. More

by BMEADO19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Five stars across the board! Thank you very much! I am very satisfied with my repairs. More

by carnell7o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

They stand behind there word and there never was any high pressure sales tactics. Easy car buying process. More

by OKIEMON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Service center was good. Timely manner on work completion is good. The texting feature that has been implemented needs some improvement. Overall good service center. More

by GMMPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian and Zac in Service
May 24, 2024

Seen my truck immediately and started work on it as quickly as possible. Kept ne informed of the progress and whatever other issues were identified. Communication was great and they even reached out to More

by John W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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