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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,867 Reviews
Call Service Center (405) 253-0923

1,867 Reviews of Ferguson Buick GMC - Service Center

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November 16, 2022

I bought full coverage wheel and tire insurance when I purchased my new car from Ferguson. We had a wheel get damaged due to bad road conditions. I had one month of run around to know if they were going More

by TFLYNN415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
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Nov 18, 2022 -

Ferguson Buick GMC responded

I am so sorry you had a poor experience! We will always honor coverage's that is on a contract and if you EVER have a problem feel free to contact our Service Manager Mike Genoveves or myself Brad Hornung.

November 16, 2022

Professional, Responsive and Courteous. Austin kept me informed and up to date throughout the entire process. Would highly recommend for a great car buying experience. More

by B. ROWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Bryant
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November 10, 2022

Great and very fast and friendly service. Went in for oil change, tire rotation & to fix a recall & they got everything done in less than an hour More

by RYAN@TRINITYBRICK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Genovese, Kevin Lindsay
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November 10, 2022

Great staff. Gun to work with. It’s a ideal location for service. I highly recommend More

by 5GHUBCAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
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November 09, 2022

Great Experience. I would recommend Ferguson to anyone. They were very good at securing a time that worked for me. More

by BRENT.BRYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
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November 09, 2022

Handled my repair very efficiently and even provided additional courtesy which I greatly appreciated. I felt like a valued customer. More

by OU2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston, Richard, and Valet Worker
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November 08, 2022

Friendly, efficient and really quick service. Clean restroom and comfortable waiting area. Good communication while waiting More

by DUNNR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Kevin Lindsay
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November 08, 2022

Zack got me in - I was visiting my kids in Goldsby - and since I bought the vehicle in Bowie, TX I was very happy to get in and get a scheduled oil change and tire rotation... Thanks, Zack More

by STYLER-2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Johnson
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November 08, 2022

Use them for everything, always nice and courteous. They Do the work well and quickly. More

by WEMANUEL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Wiyninger, Kevin Lindsay
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November 05, 2022

I dropped my vehicle off on Saturday, my truck was stolen straight from the lot, hard to believe there is no cameras and now I'm having to file with my insurance which in turn will raise rates.. Do not go More

by SLY2224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ferguson Buick and GMC
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Nov 18, 2022 -

Ferguson Buick GMC responded

Lucas you should be hearing from the Norman Police department. This was an extremely suspicious theft. Your truck was the only one touched 2 days after you tried to trade it in to purchase another vehicle. Insurance rates don't go up for theft unless it was fraud.

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