Ferguson Buick GMC - Service Center

Everyone at Ferguson always takes great care of me and my vehicle. I never worry about the quality of the service. My service advisor, Brian Archey, always keeps me updated on the work being done, updated on vehicle. I never worry about the quality of the service. My service advisor, Brian Archey, always keeps me updated on the work being done, updated on the cost, and updated on when my vehicle will be ready. I simply won't go anywhere else. More

The service guy we were set up with was late and not available to help until later. An older gentleman very kindly got things started. The mechanic was unable to find the issue with the car and I was to available to help until later. An older gentleman very kindly got things started. The mechanic was unable to find the issue with the car and I was told I could bring it back and leave it another time. I did get the oil changed. That was it. More

Last 2 visits to the service department, I had to call and get an update from Richard U. on my vehicle. If I did not call this last time, I would have not had my truck on Thanksgiving day, when my truck w and get an update from Richard U. on my vehicle. If I did not call this last time, I would have not had my truck on Thanksgiving day, when my truck was actually finished on Wednesday when I call at 6pm that Wednesday. Also Richard did not call me back (in 5 minutes as he stated) on a request for a quote to replacing all 4 of my tires a couple of weeks ago. I called and talked with another Ferguson service representative a few hours later who provided this information to me. I did get my tires at another installer. I have been working with Richard for many years but recently I have been disappointed with the lack of calls back from him. More

Wonderful service. Nice waiting room. Richard Underhill took good care of my car. He suggested additional service that my car can use. It was ready on time. Nice waiting room. Richard Underhill took good care of my car. He suggested additional service that my car can use. It was ready on time. More

We always have a great experience! We have no complaints. Prompt and knowledgeable at all times. We have no complaints. Prompt and knowledgeable at all times. More

Richard is the most professional Service Advisor I have had the pleasure of having my vehicle serviced through. All of the Service advisors are top-notch. It is like talking with a friend when I bring my v had the pleasure of having my vehicle serviced through. All of the Service advisors are top-notch. It is like talking with a friend when I bring my vehicle to Richard. It is always a pleasure. More

The people that work there are very helpful and not overbearing like alot of other dealership. I will most definitely buy there again. overbearing like alot of other dealership. I will most definitely buy there again. More

Thanks Preston! Great service as always. Got me in and out in a very acceptable timeframe. Brian was very helpful when Preston was busy. Great service as always. Got me in and out in a very acceptable timeframe. Brian was very helpful when Preston was busy. More

The service department is always able To get by right on our problem and get it taken care of wuivkly on our problem and get it taken care of wuivkly More

The service department went way above there post checks , they did extra work at no extra charge which is nice for us seniors they did extra work at no extra charge which is nice for us seniors More