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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,867 Reviews

1,867 Reviews of Ferguson Buick GMC - Service Center

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February 27, 2023

The whole process was easy. Everyone was friendly and courteous. The work was completed faster than expected. More

by FRANKLIN.BARNES
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

Mike, is awesome and always provides a dependable great experience. Couldn't be happier with the professionalism and service. More

by OKHOMESNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2023

As always Mike and his crew were amazing. Went in for an oil change and they found a problem with my tailgate ordered the part and are getting fixed. More

by dannyink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike G
February 20, 2023

Service department is outstanding, the body shop sucks. I've never seen a body shop run that way More

by DMANNINGSR00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Beneventi
February 19, 2023

i thought the customer service when i purchased my truck was ok. but then you were selling me a 40k+ truck. The service department was great. the body shop however will never be visited. 2 weeks after g More

by ROBBIECRAUTHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
February 17, 2023

i called for appointments get same day schedule fixed my car problem thank so mush good customer service More

by MEHRDAD6347@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
February 16, 2023

I went in for the warranty work I purchased all the packages that Julie Alautz sold us saying the whole car was covered. Apparently the tire wasn’t under warranty even though we were told all tires and More

by TIPSYICE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Bechtel
February 15, 2023

I honestly couldn't have asked for a better experience when buying a vehicle. From our salesperson Ramon Sanchez to Gage and Heath in finance and even the management Jeff, the whole venture was a breeze b More

by CJACKNITSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Sanchez
February 15, 2023

Typical “ We can not duplicate your issue , Bring it back when it’s doing it “. Even though we have photos of the issue … More

by bmrsnr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Lindsay
February 14, 2023

Arrived at shop they were promptly seen what I needed and kept me informed as they progressed, they said it will take about 60 minutes and it took less 45 , good job More

by LARRYTOSH83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lindsay
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