Ferguson Buick GMC - Service Center

I arrived at about 8am that morning and was checked in without delay. The serviced rep was very friendly. After I was checked in he showed me where the waiting area was and I was in and out in less than a without delay. The serviced rep was very friendly. After I was checked in he showed me where the waiting area was and I was in and out in less than an hour. More

They are very family oriented and they know what they are doing with there customers doing with there customers More

Very friendly/knowledgeable, smooth negotiations, timely delivery of a fueled up detailed vehicle, great job explaining functions/options. delivery of a fueled up detailed vehicle, great job explaining functions/options. More

I was having an issue with my engine and the service department was able to easily diagnose the problem. It was fairly easy fix with only one part needing replacement. I was kept in the loop about the department was able to easily diagnose the problem. It was fairly easy fix with only one part needing replacement. I was kept in the loop about the problem, the time needed to fix it, and the cost. It was quick and easy and I am back on the road. More

They were prompt, had my vehicle ready sooner than predicted. Professional, friendly, weren’t pushy. Gave explanation of everything predicted. Professional, friendly, weren’t pushy. Gave explanation of everything More

Great service , fast, friendly, complete, and got the job done right the first time accurately done right the first time accurately More

From the time I made my appointment to the end of my service everyone was very nice and helpful. service everyone was very nice and helpful. More

I do not feel welcome every time I come in for a oil change. I mentioned for the second time about my tailgate latch was not put back on properly when I had it fixed for a dent. Now they tell me that my change. I mentioned for the second time about my tailgate latch was not put back on properly when I had it fixed for a dent. Now they tell me that my warranty has expired and it will cost me out-of-pocket. But since it’s a 2021 GMC sierra elevation there are no latches available. This seems strange to me since it is a 2021 vehicle. Also, when I told him about the noise Coming from the belt he said there’s nothing he could do about that. I wonder why he could not lease check it out. This is why I rather go get a oil change somewhere else. More

Service advisor said my brake had no problems, but my brakes sometime work sometime not working. This is very danger to drive. So I think they have limited knowledge. brakes sometime work sometime not working. This is very danger to drive. So I think they have limited knowledge. More

I was very pleased the the quality of service at Ferguson. All work was thoroughly explained ahead of time. Ferguson. All work was thoroughly explained ahead of time. More