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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,867 Reviews

1,867 Reviews of Ferguson Buick GMC - Service Center

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July 21, 2023

Had my new vehicle serviced with a free oil change. Still have a gremlin with the a/c that service can’t or won’t figure out, it’s definitely a gremlin that is hard to replicate. Called / Texted servi More

by WH62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
July 18, 2023

Work was done quickly staff was very friendly and kept in contact throughout the service. More

by AARONCARLTON10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
July 14, 2023

Did a great job. Very happy with my service experience. Loaner vehicle was a big help. More

by BOBBYN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Archey
July 14, 2023

Very pleased with the service I received. He was very informative, I had questions about my new car & he helped me with them. Very pleased with the service I received More

by SWEARENGIN43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember his name
July 14, 2023

Our salesman Tommy Duvall excellent service went above and beyond helping us I will highly recommend him to everyone Best salesman at Ferguson in Norman Oklahoma 10 Stars More

by DEEMONDRAGON44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Great service, Zac was great, they got everything fixed and I was on my way. Walked around and visited with people while I was there since I'm on my 3rd vehicle from Ferguson. More

by CBORTHICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac
July 12, 2023

Very helpful and quick service. The reason I buy my cars at Ferguson is for the great service department. More

by GMMPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

Not sure if services gets there certs out of a cereal box or what, but they clearly don’t know what they are doing. I’ve taken my car here twice since it’s under warranty and the same issues continue happen. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Genovese
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

Very professional helpful and completed service very quickly thank you very much, I will continue to do business there More

by RLMTROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

Got the job done with no problems. Offered a loaner which I appreciated very much. More

by VICKIATSCHOOLUS
Recommend Dealer
Yes
Employees Worked With
Zach service dept.
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