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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,867 Reviews

1,867 Reviews of Ferguson Buick GMC - Service Center

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August 29, 2023

Excellent service provided by service advisor Jonathan Banuelos and service manager Mike Genovse. They both are very knowledgeable and provided great customer service. More

by RAM551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Banuelos
August 29, 2023

Great service - fixed the problem in great time. It was a warranty issue so no charge to me - great news. More

by TINASUEUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd
August 29, 2023

My service adviser Allison Martin ladusau was rude uncaring and indifferent. I will never return to this dealership More

by wmvending
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Nichols
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Outstanding staff. They helped me out and were very friendly. The finance department was amazing. The service department was also outstanding. More

by MEGANPEARMAN88.MP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Tire pressure was not checked and serviced. Not a Hugh deal just expected it done. More

by POINTAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Service was fast and professional. In and out in less than an hour for an oil change. More

by davisfamily4747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t catch her name but worked the service desk on 8/26.
August 29, 2023

Great Service, thorough & transparent. Allison was awesome to work with! I take all my vehicles there for service. More

by TYLER@NORRISMARINE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison
August 28, 2023

I took my truck in for an oil change. Both Todd and Johnathan were very kind and efficient. They got it right in and completed the work quickly. Great service! More

by THART39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd, Johnathan
August 25, 2023

Mike Genavese makes the service experience great! Professional, accommodating and friendly! An absolute pleasure to do business with! More

by Jay C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
August 25, 2023

We got what needed to be repaired however it was not in the time stated was told a full day delivered the vehicle to the service department at 1:00 p.m on Monday expecting to pick up Tuesday evening didn't More

by SCOTTKENNEDY1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Genovese
1.0
This rating includes all reviews, with more weight given to recent reviews.
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