Ferguson Buick GMC - Service Center

I was lied to by 3 different people in the service department including the manager. department including the manager. More

My experience is with the service department: Very friendly desk staff. Outrageously high prices. Long hold times. Received my car back with glove compartment detached and lying in the floor board. Th friendly desk staff. Outrageously high prices. Long hold times. Received my car back with glove compartment detached and lying in the floor board. There was also inside trim that was not replaced. More

Allison, the service advisor, provided Great customer service. The waiting time was minimum. I’ll be going back. service. The waiting time was minimum. I’ll be going back. More

Mostly very good service. I usually hate having to deal with auto mechanics and service departments in general, but Ferguson has a very clean service department, and most of t I usually hate having to deal with auto mechanics and service departments in general, but Ferguson has a very clean service department, and most of the people I talked to were very nice and friendly. More

Everyone was easy to work with. Great Staff. Sale process was excellent. Service was much better than expected.. Great Staff. Sale process was excellent. Service was much better than expected.. More

Very friendly and professional in all of my dealings with my oil change and tire rotation. my oil change and tire rotation. More

While it appears they did a good job fixing the necessary repairs, it took longer than expected. I had to find out the hard way when showing up on the expected date, and they told me my car would not be read repairs, it took longer than expected. I had to find out the hard way when showing up on the expected date, and they told me my car would not be ready yet. Also, there is now a tire gauge sensor issue. There’s nothing wrong with my tires, so I do not know why this issue is now coming. This never happened prior to coming to Ferguson. If I go to fix this tire issue there, I risk being without my car for another 3 to 4 weeks. More

went to different dealer and they couldn't find the problem. Fergusons found problem and fixed it. Ferguson's fixed both problems. very knowledgeable and customer friendly. problem. Fergusons found problem and fixed it. Ferguson's fixed both problems. very knowledgeable and customer friendly. More

Once again very easy and professional! Top notch service department! Todd was very helpful troubleshooting my problem! Top notch service department! Todd was very helpful troubleshooting my problem! More

No customer service. They don't listen. Poor communicators. Even with online scheduling they could read the request and get it right. They don't listen. Poor communicators. Even with online scheduling they could read the request and get it right. More