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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,867 Reviews

1,867 Reviews of Ferguson Buick GMC - Service Center

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October 06, 2023

Very professional… quick sign in, comfortable waiting area, about one hour for complete auto checks and renewals; check out was smooth and secure. What more can one want! More

by SIXMIKE45
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

So thorough and friendly. Wll not go anywhere else. They made sure I was taken care of and was happy. More

by HOTMAMANOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Took it in for our first oil change with our new Buick Enclave. Service Department was great and courteous and had it done in a timely manner. More

by MICHBROOK2714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Great service and excellent customer service! Always quick to get you in and no long waiting. More

by elbird97@sbcglobal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
October 04, 2023

I had two recalls to be done. Both times the staff was courteous and got the work done in a timely manner. More

by carolzene1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service department - I think his name was Todd
September 28, 2023

Very pleased with the service department & being able to have a ride to and from work. Driver was very courteous! More

by KFBJBUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian - Service Advisor
September 28, 2023

The Service department went out of there way to fix a problem that wasn't always apparent. Thank you Brian Archey! More

by REDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Archey
September 28, 2023

incredible service! great experience, first class service and will for sure come back and use them! More

by WOODWARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike G
September 28, 2023

Great experience from Start to finish. Did oil/lube/tire rotation in less than an hour More

by ANGLIN.INDUSTRIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

I only gave 1 star because I had to. Ferguson is the WORST dealership I have ever been to. This came as a shock to me because all of my previous trips were amazing. As soon as Gary Bu More

by JWHARDIN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Genovese
1.0
This rating includes all reviews, with more weight given to recent reviews.
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