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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,867 Reviews

1,867 Reviews of Ferguson Buick GMC - Service Center

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November 10, 2023

It takes too long for a simple oil change and tire rotation. Half the time I'm not confident my tires even got rotated. I know for sure once they did not and are now cupped because of it. I also t More

by TEWEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
November 10, 2023

I was very happy with the way they serviced my vehicle. They were very prompt about getting it in back and getting oil changed and getting it serviced. More

by davidroach60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

They are good and were nice enough to move my appointment up but way too expensive! $125 for an oil change? WOW! That’s ridiculous! More

by KASIEHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Wiyninger
November 08, 2023

Marcos is very helpful and patient. If your looking he is one to go see. Very happy with how he took care of my husband and I. He took inconsideration we have kids. Seems like a family More

by BIANCAS812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos (polo)
November 07, 2023

Brian Archy always takes care of whatever we need done, Just wish the price of oil changes werent over a $100 now, its insane how high they are More

by CROTONOIL26
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Archy Rocks, very good service
November 06, 2023

Felt very welcomed by Jonathan and the service department did a great job on my vehicle. More

by jasonou1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
November 06, 2023

Wonderful dealership. They are always so kind, helpful, and honest. Wouldn’t go anywhere else. More

by MANDIBROOKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

It took too long. From Thursday to the following Tuesday. Next time I will take my truck in on a Monday. More

by MBMEENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

After delay and not willing to work on my trade. Ferguson finally came to their senses and decided to make a deal with me More

by LADENSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramos
November 01, 2023

When I bought my car from this dealership I was told I would get free oil changes. Which I did not. Then when I do take my car to be serviced I leave with my issues. The wrench icon came on! I took it bac More

by BRUKERENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Genovese
3.0
This rating includes all reviews, with more weight given to recent reviews.
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