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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,867 Reviews

1,867 Reviews of Ferguson Buick GMC - Service Center

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November 22, 2023

Great service. The people are friendly and do what they say they will do. Great experience More

by CACOOK24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

Horrible experience car is worse then when it was dropped off and no responsibility taken just oh well pay more money and we will fix it. They do not have honest or fast service save yourself money and time More

by cheyenne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Genovese
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

I always receive great service at this location. However, we discovered we have been receiving incorrect charges for the services provided. Also, disappointed in the change when cleaning the vehicle More

by JDFHOTSHOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Fast and courteous always does a good job. Don’t take our truck any where else More

by R2J3FARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Great care! Great customer service. Thanks Brad, Brian in service and Nate for the loner car. More

by GBTURNER1975
Recommend Dealer
Yes
Employees Worked With
Brad Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Heath Jeff are huge helps as well as Clayton those guys are great and a great assist to Ferguson More

by ISAIAHMEDLOCK
Recommend Dealer
Yes
Employees Worked With
Jeff Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath
November 14, 2023

Thanks to Zack and his technicians who provided service to my truck. Service is 90% of owning a vehicle if you are doing it right! More

by sleeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack
November 13, 2023

Very nice people, service was great, it was quick they explained everything to me . Very nice More

by DPETERSRACING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

When my older car had a big problem, it wasn't too big for Ferguson's service department to handle. They got me back on the road. They kept me updated throughout the process. Thanks! More

by STACY-WIGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Archey
November 10, 2023

Efficient Service- they called to schedule when part arrived (union strike held up delivery). Worked with us on a time that was convenient for us. More

by BJGRAUMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison from the service dept.
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