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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,867 Reviews

1,867 Reviews of Ferguson Buick GMC - Service Center

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December 08, 2023

Great Dealership,I have bought Cars,the Parts Dept. ,Bobby is Great,Sales and Management are very Helpful ,Brian Service Adviser is very helpful and keeping me updated,Mechanics are Great and answer an More

by KMARX912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mckee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brain -Service Adviser-Very Good
December 08, 2023

The Service Advisor did his best to get the part needed to repair my vehicle. More

by GMMPS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Bailey
December 07, 2023

Service Rep did not communicate well with the Tech. It took six working days to tell me the problem with the car. More

by FRED.CORDES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
December 06, 2023

I didn’t have an appointment but was taking in and didn’t have a long wait. Service was awesome. More

by WOODELIZ14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Banuelos, Ronnie Schulz
December 05, 2023

Quick and fast service. Got me in and out in a timely manner thank you. More

by JASMINEMYERS002014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac at the service desk 5 stars
December 02, 2023

Got to thank everyone in the service department for catching a problem before it became a major problem. Thanks Todd for the help. More

by GABYHAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Bailey
November 30, 2023

Great timely service and great customer skills. Would highly recommend. Very professional and polite kept me informed whole way More

by CHRISGARRISON686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Will not use again. Very unorganized and not helpful at all. Will take business elsewhere More

by KRYSTLEALEXIS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All service dept people
November 24, 2023

Service team took the time to answer our questions and explain some of the features that we were not sure on how they operated. More

by FIREHUNTER06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison
November 22, 2023

Todd is professional and friendly and service was done in half the time! Thank yiu More

by GRAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Foster
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