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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,867 Reviews

1,867 Reviews of Ferguson Buick GMC - Service Center

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January 29, 2024

The buying process was extremely easy, with no frills or hidden expectations. Communication was clear and straight forward. More

by JessicaB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique - 5 stars
January 29, 2024

Service was as expected, excellent. The wait time was very minimal. All in all a great experience. More

by davisfamily4747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

Very quick service and easy to schedule future appointments. Will definitely use their services again More

by HAPPYHIPPO81.KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

Excellent service, no issues as usual. Ferguson has always been the best dealership, have bought several cars and have used the service for all of them with no issues. More

by TLR33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac in service.
January 22, 2024

Poor communication and the issue still isn’t fixed. They have had the vehicle 3 times. More

by LELDER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd
January 19, 2024

My service was completed in a reasonable time. In and out was the experience with good service. More

by Him
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Wonderful service. Called for appointment and got in the next morning. Took less than 45 minutes. Everyone efficient and courteous! More

by REBECCAJANTZEN53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Had trouble and had to leave vehicle because wasn’t sure of problem. Had to use loaner till my truck was fixed. More

by JC.MALENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Sorry that GMC didn't build my 2019 2500 Denali with Duramax using long lasting glow plugs. Two were out as soon as I reached 50K. Truck was never used in severe Cold weather. Service was fine althou More

by jeleonard1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd
January 18, 2024

I enjoyed the experience. Very fast and no xx. I was in and out in an hour and 10 mins! More

by M.Y8S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zander, Nathan
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