Ferguson Buick GMC - Service Center

great service. quick turnaround. I waited less than one hour for oil change and tire quick turnaround. I waited less than one hour for oil change and tire More

Awful experience. Did not do what I wanted and then gaslighted me into believing I got what I paid for. Rude customer service Did not do what I wanted and then gaslighted me into believing I got what I paid for. Rude customer service More

Warranty service was completed in a timely manner and the problem was fixed.communication could have been better problem was fixed.communication could have been better More

They were very prompt and professional with the service. I would highly recommend them to friends and family I would highly recommend them to friends and family More

Was shocked about how good service was. Got me in quickly. I may have even scheduled service by accident at another dealership but they still got me in. All people I was in contact with wer Got me in quickly. I may have even scheduled service by accident at another dealership but they still got me in. All people I was in contact with were exceptionally nice. Thank you for good service! Don More

Ferguson did a great job taking care of warranty issues with new truck and kept me informed during process and provided us transportation while in service. Thanks to Mike, Brain and Zac. with new truck and kept me informed during process and provided us transportation while in service. Thanks to Mike, Brain and Zac. More

Brought my truck in for service due to a voltage issue with the volt gauge bouncing around. Zac, my service writer, suggested it was the alternator, so I had it replaced, albeit at a somewhat high cost. H with the volt gauge bouncing around. Zac, my service writer, suggested it was the alternator, so I had it replaced, albeit at a somewhat high cost. However, the day after picking it up, the same issues persisted. When I returned, I was told by Zac that the gauge fluctuation is normal. I've had this truck for 4 years and 9 months without experiencing this before. It raises the question: Why did I pay over $1100+ for an alternator if the initial symptoms still persist? Not trying to pick on my service writer - but I expect a certain level of communication. In this case, I had to initiate all forms of communication and wait for a response - no proactive communication from their Service Dept. I have had wonderful communication from this Dept in the past and expected the same level but was disappointed this go round. I will continue to use them but will seek a different Service Writer moving forward. More

As always, quick, friendly, easy to work with. That is why I kept doming back. That is why I kept doming back. More

Purchased a new GMC Sierra 1500. Exactly what we were looking for. Very friendly staff & extremely helpful. Would definitely recommend. Exactly what we were looking for. Very friendly staff & extremely helpful. Would definitely recommend. More

Purchased a Cadillac XT4, window sticker said it had new tires, They were actually down to the wear bars. First round of management did not want to take care of it, I emailed Gary Burton, General Manager, p tires, They were actually down to the wear bars. First round of management did not want to take care of it, I emailed Gary Burton, General Manager, problem resolved in less than 5 minutes, Thank you Gary Burton, Zach Johnson service advisor, They did what they said and took care of me, the customer. More