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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,867 Reviews

1,867 Reviews of Ferguson Buick GMC - Service Center

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August 02, 2024

WOW! All I can say is 5 star level service from beginning to end! The manager Mike Genovese was the first one to greet me and hand me off to two service a More

by JEFFARNOLD28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Was pleased with the quick and friendly service. Some of the best I have had in a while. More

by BVILLANEUAVA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
August 01, 2024

The job was done good, and the service was good from the service tech and service manager More

by DNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mckee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Rep quoted $216 for key fob and in fact it was $326. Forgot to mention labor. I think that should be included when customer asks about price. You can do better. More

by AMYCULLIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
July 31, 2024

Very professional, polite and understood our needs. Was able to provide us with a great choice More

by laface493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Everything went smoothly, and the service advisor was polite and knowledgeable, while displaying effective communication skills. The work was completed in a timely manner. I am looking forward to my next More

by Chris Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd / 5 Stars
July 31, 2024

Great service. The technicians are first rate. The pricing of my services was very fair and competitive. More

by BJLS2724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Ferguson GMC is a very courteous and thorough dealership. They have always serviced my vehicle speedily and with a smile. More

by Taylormadewoodworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

My car looks brand new! Perfect repairs, and perfect paint matching. Very professional in their repairs. I hope don’t have to have future body work repairs to my car, but More

by Robertd346
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2024

Overall excellent performance. Had a few issues, but each was resolved in a timely manner. Enjoyed the experience! More

by cobra_010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura