Ferguson Buick GMC - Service Center

Terrible service department. Terrible customer service. Instead of calling me a liar how about trying to solve the issue? Terrible customer service. Instead of calling me a liar how about trying to solve the issue? More

Very poor communication at times, which resulted in me having to call numerous time for updates during the repair process. Loaner deposited wasn't refunded when stated by the service advisor, and I had to having to call numerous time for updates during the repair process. Loaner deposited wasn't refunded when stated by the service advisor, and I had to reach out to their accounting team to process the refund. I was informed the multi point inspection was not needed since the vehicle was just purchased with 4,400 miles. The vehicle was in for a engine replacement less than 45 days after purchase, why would you add a line to a repair order for a service you did not perform. More

Everyone is super kind and is willing to give you the best deal possible. My experience with you all was amazing! best deal possible. My experience with you all was amazing! More

Great service in the service department, which is my expectation. Staff is always good to answer questions and relay information. expectation. Staff is always good to answer questions and relay information. More

First service on new vehicle. Scheduled online. Quick drop off, quick service, and back on the road. Everyone was friendly. Scheduled online. Quick drop off, quick service, and back on the road. Everyone was friendly. More

Fast service, but VERY overpriced! ! Oil change seems to be regular price, but a new battery was almost $300. If I wasn't having a low blood sugar episode, I would definitely NOT have ! Oil change seems to be regular price, but a new battery was almost $300. If I wasn't having a low blood sugar episode, I would definitely NOT have paid that!! I doubt I will be back to this dealership. More

I always take my Buick to Ferguson for service. My car and I are always treated well. My car and I are always treated well. More

The people at Ferguson Buick GMC were very respectful to me the sales woman was very kind and knowledgeable about my vehicle I purchased me the sales woman was very kind and knowledgeable about my vehicle I purchased More

Always had great service, everyone in the service dept is helpful, only one lady that works out there when I called was not very friendly. Called back to get someone else. Zac took care of me had everythin helpful, only one lady that works out there when I called was not very friendly. Called back to get someone else. Zac took care of me had everything done that I requested and did not have to wait that long. More

Fisher was helpful and seemed glad to be involved. The finance office was easy and I didn’t feel pressured. Julie made it easy for sure. The finance office was easy and I didn’t feel pressured. Julie made it easy for sure. More