1,867 Reviews of Ferguson Buick GMC - Service Center
Oil change & tire rotation Called late in the day, but Preston got me scheduled for an oil change and tire rotation for 8:00am the next morning. Got right in and out quick and t Called late in the day, but Preston got me scheduled for an oil change and tire rotation for 8:00am the next morning. Got right in and out quick and the regular price was $10-$20 less than what others were advertising doing with coupons. .. couldn't be happier. More
Satisfaction 100% I called on Monday to get an appointment to have the oil changed in my vehicle and was given an appointment for the very next day. Everyone I dealt w I called on Monday to get an appointment to have the oil changed in my vehicle and was given an appointment for the very next day. Everyone I dealt with at Ferguson's from the person who answered the phone to the people in the service department were all very friendly and professional. I left the dealership 100% satisfied with this experience. I would definitely recommend Ferguson's!! More
Good place for my cars The guys in the service department are always so nice to explain things so I know exactly what is needing to be done. They also very carefully let me The guys in the service department are always so nice to explain things so I know exactly what is needing to be done. They also very carefully let me know what the cost will be so I have no "bad" surprises. Also, they help me with either a loaner or a rental so I can have transportation while my car is being worked on.. All in all an excellent place to take care of our cars. More
Great Service on my Yukon I took my 2015 Yukon XL to Mike G at Ferguson GMC. He listened to the transmission Sensor issues my truck had and quickly got me setup in a nice loane I took my 2015 Yukon XL to Mike G at Ferguson GMC. He listened to the transmission Sensor issues my truck had and quickly got me setup in a nice loaner vehicle. The next day to my surprise they called and said my Yukon was ready to Go . My Thanks to Mike Genovese and the Ferguson Team. More
Fixing tailgate and front wind shield driver side Everyone was great. The man from glass company was slow in getting there to fix windshield but every one was great. Bruce in service is the best Everyone was great. The man from glass company was slow in getting there to fix windshield but every one was great. Bruce in service is the best More
IN and OUT with exceptional service The individual at the service counter was very professional, helpful and friendly. I had made my appointment for service over the net and it went so The individual at the service counter was very professional, helpful and friendly. I had made my appointment for service over the net and it went so smooth that I will continue that process. More
Outstanding customer service provided by Brian Archey, Furguson service department Consistently provides quality auto mechanical/electrical service. The curtesy ride program is very useful to customers l Furguson service department Consistently provides quality auto mechanical/electrical service. The curtesy ride program is very useful to customers like myself that have working family members. More
Recommendation I would like to personally thank Richard Underhill, Service Advisor, for his personal service in getting my car taken care of, Also, his advising me I would like to personally thank Richard Underhill, Service Advisor, for his personal service in getting my car taken care of, Also, his advising me on the next seri=vive that needs to be taken care of. He was very informative. More
Always friendly, fast & courteous service Mike Genovese is always courteous, friendly and takes care of every question I have about the car. I would recommend Mike to take care of anyones ser Mike Genovese is always courteous, friendly and takes care of every question I have about the car. I would recommend Mike to take care of anyones service needs! More
Great service Have had service elsewhere and was only offered a ride if within 15 miles. I live ~40 miles away and was offered a ride anyway and they finally insis Have had service elsewhere and was only offered a ride if within 15 miles. I live ~40 miles away and was offered a ride anyway and they finally insisted on me using a loaner vehicle. It is well worth making the extra drive to Ferguson's. More