1,867 Reviews of Ferguson Buick GMC - Service Center
Great and friendly people and good service. Mike was very professional and helpful. I always use Ferguson for my car service. Mike was very professional and helpful. I always use Ferguson for my car service. More
Don’t appreciate setting up appointment and then get my appointment removed because y’all had except people that dropped their cars off to be worked on with out appointment. appointment removed because y’all had except people that dropped their cars off to be worked on with out appointment. More
The lack of communication and incorrect diagnosis caused for over a four month delay in repairs. Multiple trips to drop off vehicle with no results. The idea of sending a post card to let your customers kno for over a four month delay in repairs. Multiple trips to drop off vehicle with no results. The idea of sending a post card to let your customers know that their parts are in without a phone call seems a little archaic. Your service center will be our last resort for any future maintenance or repairs. More
The man who checked the truck in was rude and didn’t want to answer questions. He acted like we weren’t wanted there. to answer questions. He acted like we weren’t wanted there. More
Pleasant experience. Hose was great to work with. I asked for some additional work be done and it was done. The service dept has always been very accommodating. thank Hose was great to work with. I asked for some additional work be done and it was done. The service dept has always been very accommodating. thank you More
Wonderful experience. Friendly knowledgeable sales staff and very personable. Answered any questions I had and took great test drive. Kloe Brookman was fantastic..... Friendly knowledgeable sales staff and very personable. Answered any questions I had and took great test drive. Kloe Brookman was fantastic................would deal with her again. More
Ferguson’s Service Department provided their usual excellent and fast service on our car, just as we have grown to expect. Friendly and knowledgeable shop! excellent and fast service on our car, just as we have grown to expect. Friendly and knowledgeable shop! More
Service performed generally as promised, ,communication could be better...several times, haven't been notified timely of issues other than those originally requested, which were determined to be needed. Al could be better...several times, haven't been notified timely of issues other than those originally requested, which were determined to be needed. Also not timely notified when vehicle was completed. I have had decent service at this dealership. More