Back

Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,867 Reviews

1,867 Reviews of Ferguson Buick GMC - Service Center

Sort by
March 20, 2024

Great and friendly people and good service. Mike was very professional and helpful. I always use Ferguson for my car service. More

by Luis A Garayua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Don’t appreciate setting up appointment and then get my appointment removed because y’all had except people that dropped their cars off to be worked on with out appointment. More

by TBRANCH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Genovese
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

Todd was very professional and helpful. I will always use Ferguson for my car service More

by 1TMEYER3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
March 15, 2024

The lack of communication and incorrect diagnosis caused for over a four month delay in repairs. Multiple trips to drop off vehicle with no results. The idea of sending a post card to let your customers kno More

by BRENTMEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
March 14, 2024

The man who checked the truck in was rude and didn’t want to answer questions. He acted like we weren’t wanted there. More

by DIANEGILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Genovese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Martin ??, she checked us out but she was very sweet and helpful. Too bad she wasn’t the one who helped us to start out with.
March 14, 2024

Jose was friendly and very helpful and informative. A great employee and representative of the dealership More

by THEHOLLIDAYS40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
March 13, 2024

Pleasant experience. Hose was great to work with. I asked for some additional work be done and it was done. The service dept has always been very accommodating. thank More

by BSHRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

Wonderful experience. Friendly knowledgeable sales staff and very personable. Answered any questions I had and took great test drive. Kloe Brookman was fantastic..... More

by JGH.RIVERLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kloe Brookman
March 07, 2024

Ferguson’s Service Department provided their usual excellent and fast service on our car, just as we have grown to expect. Friendly and knowledgeable shop! More

by DUNNR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Martin-Ladusau
March 07, 2024

Service performed generally as promised, ,communication could be better...several times, haven't been notified timely of issues other than those originally requested, which were determined to be needed. Al More

by GEORGEWALDROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack, in service
...
18
...