Back

Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,867 Reviews

1,867 Reviews of Ferguson Buick GMC - Service Center

Sort by
February 26, 2019

Great service The service department is always on top of things. Someone is there immediately to open the garage and escort you to the right place ensuring your ne More

by SLCT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont know the names but 3 folks helped out on the last visit.
February 25, 2019

Fastest time This was the shortest wait for an oil change I have ever gotten. 45 minutes. The only problem was when I was driving Tulsa that afternoon, I noticed More

by csmith60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
February 25, 2019

Excellent. Bryan took care of problem exactly as promised Service has been excellent and Bryan has been very friendly and helpful. Always keeps me informed and lets me know exactly what to expect. Does exac More

by JKOONTZ332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan in service
February 25, 2019

Excellent Service I am extremely satisfied with the service I received at Ferguson. The service department checked in my Buick, serviced it, and had me back on the roa More

by G. MARTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
February 21, 2019

Oil change Dropped my truck off for Oil Change- Preston My service rep did an outstanding job communicating my options and delivered exactly what the customer(I) More

by PMERRITT88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Gedeon
February 21, 2019

Trainee service Had a 9:00 appointment they started at 9:45 finished at 11:00 got home and saw oil leaking from engine area drove 15 miles back to dealership and they More

by RK.BREWER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Genovese, Kevin Lindsay
February 21, 2019

Long wait If I had kept my original appointment I’d have gotten out on time. But a two hour wait is a bit much. I hope that’s a one time thing. More

by NJADAMS46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston
February 21, 2019

Service The service was great when I bought the truck and as I have it serviced regularly it continues to be excellent. That's why I keep coming back. More

by SFCRILEY48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure which person.
February 21, 2019

Service is great Service at Ferguson is always easy to schedule and have done. Great service staff You know what to expect up front and there are no surprises when you More

by ShortFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
February 20, 2019

Sorry ..... you took the hot chocolate machine out and now it's not my favorite place to wait on the service to our truck! Btw... Grade A+ for the service d More

by Pinkdragon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Gokey
...
173
...