1,867 Reviews of Ferguson Buick GMC - Service Center
Great service The service department is always on top of things. Someone is there immediately to open the garage and escort you to the right place ensuring your ne The service department is always on top of things. Someone is there immediately to open the garage and escort you to the right place ensuring your needs are met. Timely service, friendly support. More
Fastest time This was the shortest wait for an oil change I have ever gotten. 45 minutes. The only problem was when I was driving Tulsa that afternoon, I noticed This was the shortest wait for an oil change I have ever gotten. 45 minutes. The only problem was when I was driving Tulsa that afternoon, I noticed they did not reset the oil gage on my electronic dash, it did not read 100% it read 29%. More
Excellent. Bryan took care of problem exactly as promised Service has been excellent and Bryan has been very friendly and helpful. Always keeps me informed and lets me know exactly what to expect. Does exac Service has been excellent and Bryan has been very friendly and helpful. Always keeps me informed and lets me know exactly what to expect. Does exactly what he says he will do. More
Excellent Service I am extremely satisfied with the service I received at Ferguson. The service department checked in my Buick, serviced it, and had me back on the roa I am extremely satisfied with the service I received at Ferguson. The service department checked in my Buick, serviced it, and had me back on the road within an hour. More
Oil change Dropped my truck off for Oil Change- Preston My service rep did an outstanding job communicating my options and delivered exactly what the customer(I) Dropped my truck off for Oil Change- Preston My service rep did an outstanding job communicating my options and delivered exactly what the customer(I) was looking for and then some. He was polite and courteous as well as the other staff behind service counter. I will return! More
Trainee service Had a 9:00 appointment they started at 9:45 finished at 11:00 got home and saw oil leaking from engine area drove 15 miles back to dealership and they Had a 9:00 appointment they started at 9:45 finished at 11:00 got home and saw oil leaking from engine area drove 15 miles back to dealership and they said they cleaned got home and same problem leaked all over driveway I had to crawl under truck and remove lower engine skid cover and clean oil mess myself they didn’t even offer me a courtesy service for next oil change for all my trouble NOT HAPPY. I still prefer this dealership for service this was just a trainee bad experience Kevin and Brian are why use this dealership for sales and service. More
Long wait If I had kept my original appointment I’d have gotten out on time. But a two hour wait is a bit much. I hope that’s a one time thing. If I had kept my original appointment I’d have gotten out on time. But a two hour wait is a bit much. I hope that’s a one time thing. More
Service The service was great when I bought the truck and as I have it serviced regularly it continues to be excellent. That's why I keep coming back. The service was great when I bought the truck and as I have it serviced regularly it continues to be excellent. That's why I keep coming back. More
Service is great Service at Ferguson is always easy to schedule and have done. Great service staff You know what to expect up front and there are no surprises when you Service at Ferguson is always easy to schedule and have done. Great service staff You know what to expect up front and there are no surprises when you check out. More
Sorry ..... you took the hot chocolate machine out and now it's not my favorite place to wait on the service to our truck! Btw... Grade A+ for the service d ..... you took the hot chocolate machine out and now it's not my favorite place to wait on the service to our truck! Btw... Grade A+ for the service dept! They deserve kudos plus! Please put the good hot chocolate machine back so I can enjoy the wait! More