Ferguson Buick GMC - Service Center

Seen my truck immediately and started work on it as quickly as possible. Kept ne informed of the progress and whatever other issues were identified. Communication was great and they even reached out to quickly as possible. Kept ne informed of the progress and whatever other issues were identified. Communication was great and they even reached out to their engineers to confirm what defects I had. More

Service center was good. Timely manner on work completion is good. The texting feature that has been implemented needs some improvement. Overall good service center. Timely manner on work completion is good. The texting feature that has been implemented needs some improvement. Overall good service center. More

I originally went in for an oil change. The service person sent me a video that showed a small oil leak in the oil pan. I was advised that it would cost an additional $250 to fix. I gave The service person sent me a video that showed a small oil leak in the oil pan. I was advised that it would cost an additional $250 to fix. I gave the go ahead to fix it, but I received a call from Zack saying the leak wasn’t bad enough to fix yet. They could have fixed it and taken my money, but they didn’t. This has restored some of my faith in the service department. More

That Todd Bailey is amazing! ! Couldn’t be better, will be back soon, thank you!!! ! Couldn’t be better, will be back soon, thank you!!! More

Finished ahead of estimated time. Car was nice and clean when picked up. People in office courteous. Car was nice and clean when picked up. People in office courteous. More

Always on time always professional. Great customer service. I don’t know why I have to have 15 words. Great customer service. I don’t know why I have to have 15 words. More

It’s one of the quickest oil changes I’ve ever had in my life life More

Service techs need training on returning of vehicles clean. My service agent rectified the bad situation of oily handprints on the inside and outside of my vehicle after he had to send it back due to th clean. My service agent rectified the bad situation of oily handprints on the inside and outside of my vehicle after he had to send it back due to the DEF not being refilled. More

I've been very pleased with their service and their curtesy. And iam in and out in less than an hour very much pleased. curtesy. And iam in and out in less than an hour very much pleased. More

Everyone was very helpful and friendly. The whole process was quick and pleasant and I would definitely recommend this dealership as well as return again myself in the future. The whole process was quick and pleasant and I would definitely recommend this dealership as well as return again myself in the future. More